Data issues

[Mailtosrt]

Hello, 

I was told I will be extra 2 gb data once the 1 gb I enrolled for is completed as there was an offer. I don't see that happening. 

[dust2dust]

Who "told" you this? Did you activate in a store a while ago? When did you sign up?

[Meow]

If offer is legitimate an you qualify for it, it will take few days to become active. It is not immediate.

[Outdoorsman]

@Mailtosrt Hi it takes up to 48 hours to show up in your account if longer then that

 you will need to contact customer service 

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or  private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user