09-24-2022 10:44 AM
Hello,
I was told I will be extra 2 gb data once the 1 gb I enrolled for is completed as there was an offer. I don't see that happening.
09-24-2022 03:07 PM
09-24-2022 10:54 AM
Who "told" you this? Did you activate in a store a while ago? When did you sign up?
09-24-2022 10:52 AM
If offer is legitimate an you qualify for it, it will take few days to become active. It is not immediate.
09-24-2022 10:46 AM - edited 09-24-2022 10:48 AM
@Mailtosrt Hi it takes up to 48 hours to show up in your account if longer then that
you will need to contact customer service
There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca
Or private message them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user
