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Promo code for extra data

Shuynen
Great Neighbour / Super Voisin

Hi,

We just signed up a few days ago. We seen on the website there is a promo code for extra data for 12 months. How do we add this to our account?

Thanks

8 REPLIES 8


@Alexandf wrote:

@computergeek541 

but why for other member you not removeing anyway do your job, so for any poster has a time frame to posting?


@Alexandf as a contributing member of the community it is your JOB to make sure you are providing accurate and timely information.  Not the same information hours later, or totally irrelevant information.

 

Oracles are not employed by PM (You have been told this many times) they are customers like you with a few extra abilities to help out around here.

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

@Alexandf    @computergeek541   has removed many duplicate posts by other users too, but you are posting more duplicates than most.   Is there a reason why you feel the need to do so?

Alexandf
Model Citizen / Citoyen Modèle

@computergeek541 

but why for other member you not removeing anyway do your job, so for any poster has a time frame to posting?

@Alexandf    Majority of the time those posts advising something similar is due to users typing their response at the same time, but speed of typing plus some lag time on the website can show a difference of a few minutes and not intentionally done.


@Alexandf wrote:

@computergeek541 

every member they repeating ? so why you not remove them?


Many messages by others are removed.  However, you have been asked this several times by many but this continues on a regular basis.

Alexandf
Model Citizen / Citoyen Modèle

@computergeek541 

every member they repeating ? so why you not remove them?

Moved:

dabr
Mayor / Maire

@Shuynen    You can submit a ticket and ask customer to add the data promo as a gesture of goodwill although there's no guarantees that they will.

 

Here's couple of links to customer support, first try chatbot option:

 

chatbot:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html

CS_Agent:  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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