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DonnaD · 09-24-2022

Why is there absolutely no consistency with when payments are taken? It has always been between 26-28th of the month. When I signed up, they indicated month-end for payment. I don't mind a bit of leeway of a few days, but payment came out today an...

DonnaD · 01-09-2022

I have tried a half dozen times to change the credit card on my account with no luck. This happened a few months ago when I also tried it. It keeps saying it's been declined by the issuer, which I know is not true. I deleted the old card and now c...

DonnaD · 08-21-2021

I went through responses to this question and tried everything, the solution was not forthcoming. I went to the payment page, had the option of "remove credit card" and "update/amend credit card". I put in all the new credit card information and I ...

DonnaD · 09-25-2022

Thank you and to everyone else that has taken the time to explain the payment process. It makes sense to me more when it's explained that payments are every 30 days and NOT month end. Now I can estimate within a day or 2 when the payment will be pr...

DonnaD · 01-12-2022

Thank you to everyone that took the time to offer a solution to my c.c. issue. I'm happy to report it has finally been rectified. It was a simple error where I put my unit number on the wrong line when adding my cc. A lot of the headache could have ...

DonnaD · 01-12-2022

Thank you for your thoughts. I have been the victim of a credit card fraud also and the company denied my card when I went to go fill up with gas. However, they had the courtesy of calling me and leaving a message to contact them immediately. The ...

DonnaD · 01-12-2022

You are right and my patience was already dangerously thin after dealing with my bank. But I have given it a full 24 hrs. and still no luck. I'm not in a mood to try it today either. I have to go to work and don't want to start off the day in a ba...

DonnaD · 01-12-2022

I did try numerous times on Sunday, no luck. Tried Monday, no luck, tried Tuesday, no luck. So I believe I've given it a bit of a break inbetween.

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