Well then that's hardly the solution of the question 🙂
Can you provide images of your payment history here for the last few renewals. Did you possibly use the lost/stolen function before your last renewal?
Adding - by the way, to anyone interested, interesting on the all posts view that the little green checkmark at the far right is gone. It was there recently.
open ticket with PM support and ask them to check it for you
Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket
have trouble with Chatbot: Private message CS_Agent