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500mb Autopay

mathieu13
Good Citizen / Bon Citoyen

Hi. What happened to the 500mb included in my ($25 1gb) plan when set up for autopay? Did this get removed? Why did I not receive notification of this if it was removed? Is there any compensation for this if it was removed?

 

Also these new Public Points seem terrible. Why would I pay out at ~$40 cash value one time and loss the $5 per month benefits I have? I don't think opting in is a wise choice whatsoever. Thoughts?

7 REPLIES 7


@mathieu13 wrote:

I must be losing my mind or something, lol. I may have had a promotion at some point that gave me 500mb free because I swear seeing it my account at one point or another as 1gb+500mb. Thanks for your response. I don't plan on switching rewards. 


It did say that before but it wasn't a promotion. With the new Self Serve site, a mistake caused incorrect plan details to be shown.

Solved and done @Alexandf . Why did you add this?

Alexandf
Model Citizen / Citoyen Modèle

@mathieu13 

the plan 25$ now it's showing 1GB 

hairbag1
Mayor / Maire

Simple thought...Don't opt out of Rewards.

mathieu13
Good Citizen / Bon Citoyen

I must be losing my mind or something, lol. I may have had a promotion at some point that gave me 500mb free because I swear seeing it my account at one point or another as 1gb+500mb. Thanks for your response. I don't plan on switching rewards. 

dust2dust
Mayor / Maire

It used to be 500+500. Now it's just 1gb. You haven't lost anything. Are you only seeing 500mb for the counter?

Almost every regular here is still on rewards. Don't switch.

hTideGnow
Mayor / Maire

Hi @mathieu13 kind if no change.  Now Autopay is not a requirement for the 500MB.  Everyone gets it.  Simpler.   So, $25 is now 1GB , no need to setup Autopay