Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
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I'm trying to make an international call from Canada to Kuwait and I have a 500min INTL Long Distance add-on in my account. I'm sure I used the right international prefix. But when I try to make the call it says that I don't have talk. Doesn't 500min...
Thanks you even though I can’t see it active it’s not the worst of my concerns right now. I’m stuck in a gas station in whistler using their wifi cause I have no data 3G it expired BUT I have $50 in my account and I can’t use it !! I don’t know why ...
Hi Everyone, Canadian Cell Supplies have Public Mobile SIM cards on for $2.50 (free shipping) They're regularly $10.00 Get them while they're available!!!
Hello! I used to love being on a 90 day plan. What ever happened to those? I'd probably even be willing to go for a one year plan. Really even out that data usage and guarantee public mobile some income. Thanks, Michael
I had PM sim before and used for half year, then transferred to another company. Now I want to use back to PM. So I used previouse sim to activate. However, it said invalid sim on the account setup page. not sure whether I still can use the old sim t...
Well i ordered a sim card last week.. Received it yesterday.. Followed all instructions to a t... This is my 3rd public mobile account. So im not new to this... Tried to activate online last night...For some reason.. The site said that it couldnt cha...
The $15 plan come with "100 Minutes Canada-Wide Talk". Once these 100 minutes are used up, will one of these add-on be used, "Free 1000 CAN LD mins", or "$0 Holiday Giveaway: 500min INTL Long Distance"?
I/m planning to switch to the $15/month 100 minutes unlimited text 250 MB monthly plan. There is a holiday free add on of 2GB data. Will this data be renewed month to month as a free add on bonus data? And will it stay as long as I am with the plan?
I just recently switched over to Public Mobile and was wondering if posting questions in the community also gain you “points” towards the community rewards? Or is answering questions the only qualifier? It wasn’t super clear to me - any input would b...
Hi,ive tried multiple times to activate my sim, purchasing the 50 dollar bundle but it hasn’t worked. Very frustrated with the service.
I have been on autopay with my mastercard for years and had no problem until today, when I got message that may PLAN has expired and my service is SUSPENDED. My phone stopped working this morning, Dec 2, 2020. Today, Dec 2, 2020, was supposed to be...
is there a limit of friends you can refer to get the $1 off per month bonus? 1 month ago i referred a friend (this will be my 4th friend of referral), it's been 30 days and i still don't see the bonus yet? is there a limit? if not, how and who i co...
Please help!! I haven't been able to make any calls or receive any calls since last night. I can only text or receive texts from a couple of my contacts. When I try to call somewhere it say's "Sorry we can't complete your call, please call us at 611...
I registered for a offer(1 gb data) and received a code a few days back. I port my number to Public today. Took a plan for $25/month. However, not seeing any extra data in my account.
Hello, I have an old plan (111$/90 days) wich I changed for a new one. Change will be made on renewal. On the self serve, It says that I'm owing 86$. My plan is paid using autopay until january 27th. Is it normal?
Hi there Last year and this I added the free Holiday data. But I don’t know how to use it.
See subject. Can't submit a ticket because we get an error verifying by "My Account", and we don't know what PIN was used for the account either. Trying to get this done before the next payment comes out. Edit: Payments are taken out of a joint accou...
I lost my phone today and I dont know the likelihood of recovering it since it looks like someone has it in their possession. What is the step on recovering my old phone number? Is it as simple as buying a new sim card and changing the sim card throu...
Hello everyone I currently have a plan for 8.5 Gigabytes for which I pay $50/month However on the public mobile website I see that there is a new plan for 9.5 gigabytes for only $48 Am I eligible to switch? I went on my account dashboard to change t...
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