cancel
Showing results for 
Search instead for 
Did you mean: 

Payment

lmohan
Great Neighbour / Super Voisin

your system will not accept my cibc visa, my prime credit card.

 

What exactly is the problem?

 

 

 

3 REPLIES 3

darlicious
Mayor / Maire

@lmohan 

I had this problem the other day. Clear your browser and log in using secret/incognito mode should solve the issue. But you will need to wait one full hour since you last attempted to use your credit card.

softech
Oracle
Oracle

@lmohan  System should accept any cards issued by Canadian or US financial institutions   Not sure about Prime credit card, but for sure CIBC Visa is ok

 

Wait a full hour and try again using Incognito mode and see if it works.

 

if not, you might need to open ticket with PM Support and have them confirm what was the issue

 

RossN
Mayor / Maire

@lmohan hi are you trying to activate?

Need Help? Let's chat.