10-02-2022
06:25 PM
- last edited on
10-02-2022
11:47 PM
by
computergeek541
How can I get to a customer care service representative?
Solved! Go to Solution.
10-02-2022 09:30 PM
In store
10-02-2022 07:49 PM
Do you need to create a self-service account because you activated in store prior to July 13th 2013?
Or do you need to activate your sim card and create an account?
The former can only be done by a customer support agent. The latter can be done by you and if needed we can help you along the way.
10-02-2022 07:06 PM
Only way is:
To contact CSA-agent, there are 2 methods:
https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent
If ticketing does not work very first time, contact agent directly.
- Send a private message to the CSA - agent by clicking Here
10-02-2022 06:44 PM
@Jonoil hi to create a my account go here https://widget.telus.tiia.ai/chatbot.html?botId=ZJkWuVb7Hp6EEcTIZKMZbvLwuDV&duid=2BXKyAsUGl2N10AVl7w...
10-02-2022 06:39 PM
Did you sign up in a store or did you do it yourself online?
10-02-2022 06:39 PM
Need to create a my account.
10-02-2022 06:30 PM
Click on the SIMon chatbot down below to find your way to submitting a ticket.
But what do you need them for? Maybe we can help.
10-02-2022 06:27 PM - edited 10-02-2022 07:04 PM
Inappropriate message removed