Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi Public mobile customer staff, I can not receive the verification code from my bank CIBC, and was told my such message service might blocked by public mobile, this is urgent, please check and resolve it, appreciated
Already have a Christmas contest going https://productioncommunity.publicmobile.ca/t5/Announcements/Community-Holiday-Contest/m-p/628513/highlight/true#M46673
I went to make a long distance call and got this message: "Long distance Charges my apply". Does it always say that when you call long distance? I'm new but my plan is supposed to have unlimited calling in Canada?? Is ha not the case, or why this me...
Put more data in my phone from money in my account
My Pixel 3 has no service with Public Mobile.I have tested two different SIMs. Same SIM that does not work in my Pixel 3 does work on a Samsung phone.Pixel 3 is listed as compatible by Public Mobile. Bands specs are also compatible.In the APN setting...
I changed my billing address and now i can not make my payment
I ordered a sim card a few weeks ago, and I still haven't received it. It's been more than 7 days, and still waiting.
Hello, my acct got logout. Cannot reset pswd, security question failed.
Topped my account using a credit card for $50.00 Statement received shows 56.50. Why is there an additional $6.50 that I didn't authorize?
Hi, I have been out of Canada without roaming (since I´m in Costa Rica). Does anyone know for how long will Public Mobile hold all my unread SMS before I come back? Thx!
Merry Christmas everyone! Just have a question for the free add ons. The 500 minute calling and 2G of data, is that only for the month of December or does that stay on our plan now? Thanks, Kristen
How do I change my email address on my account?
My December plan was charged on Dec 13, 2020 but my account was suspended due a plan expired on Dec 14. Here are the screenshots of my transaction history and the account suspend notification. Thanks for any help!
My sister in law is with bell. She owns her phone but has a monthly plan. She would like to switch over to public mobile and get a plan like mine. How does she go about doing that and what does she need to give them so I can get a friend referral rew...
Assuming this thread belongs here because these cards are "phone hardware" ... SD, SDHC, SDXC, SDUC, etc ... https://en.wikipedia.org/wiki/SD_card I've just had another one fail. Full data loss, corrupt file system, unrepairable, irrecoverable (full ...
A few days ago I changed my number on the PM website using the change phone number option > select a new phone number. I choose my local calling area and selected a new number from the 4-5 that was generated. The number change appeared to work fine a...
Can anyone confirm/ advise which of the following would work on a Public Mobile plan that still has 4G LTE data speed included?Asus Zenfone Max Pro M1 (X00T)Asus Zenfone Max Pro M2 (X01BD)HTC U Ultra (oce)LG G7 ThinQ (judyln)Moto G3 (2015) (osprey)Mo...
Hi,I want to downgrade my plan as I am not using enough of the 5GB I get. However I did recently get the holiday gift of 500 intl mins and 2GB of data - will I lose these if I downgrade?
Hey, I got charged twice in August? Can that be corrected please?
duplicate thread
Hi there Does PM offer and can they offer 4G and 5G service as well as International calling include to $25 plan at Public Mobile ? Thank you,
I am having activation issues with a NEW sim card. Nothing to do with payments or porting over a number. I am unable to get past the first step as it keeps saying "Invalid SIM"I was a public mobile member before and I am trying to set one up for my d...
Sharing my experience: I purchased my SIM card at this kiosk so I would not wait to get it by mail. The service provided by the agent there was pleasant and efficient and explained the different plans offered by PM.She also offered to activate my acc...
Just had my SIM card activated and PM account created by the local retailer. Because of COVID situation, they took my details at the curb and told me to come back to the curb in 15 mins. When I came back I was told that my e.mail did not work so the...
My data is not working after switched to this new phone. But the talking is ok.
| User | Bravos Count |
|---|---|
| 899 | |
| 654 | |
| 386 | |
| 295 | |
| 203 | |
| 177 | |
| 165 | |
| 145 |
