2GBFiona Bonus - where to claim it?

[fleur]

Hello from Halifax!

I just received a bonus for an extra 2GB given may of us are down without wifi. I can't find out how to claim it. It says to claim it in My Accounts but I can't see where to do it. Any idea?

[dust2dust]

@sarapelrine- And nor should it. If they are effectively filtering eligibility then that's a good thing. (well...for the company) And how would the rest of us possibly deserve such a benefit.

[sarapelrine]

It is a promo code that is being offered to those who are affected by Hurricane Fiona so I would say that it wouldn't work for you if you're on the West Coast  🙂 

[darlicious]

@fleur 

It appears I may be wrong.... It must be region specific the other members in this thread can advise you better than I can because I'm on the wrong Coast and it doesn't work in my account. My apologies seems I'm jumping the gun all over the place today.

[fleur]

Yay!!!thank you so much! Slow indeed! thanks so much and I hope all was well during and post fiona. 

[will13am]

@fleur , if there is a promo code give, go to your self serve account, select plans and add-on tab and look down the bottom of the right column.  There is a place to enter promo codes.  

[darlicious]

@fleur 

It appears this may be a scam.

Edit:

https://productioncommunity.publicmobile.ca/t5/Get-Support/How-can-I-redeem-the-2GB-Fiona-reward/td-...

[sergecpelletier]

In the Plans and Add-ons page, under promotion code

[sarapelrine · Accepted solution]

Hello from the South Shore! If you sign into your account and go to "plans & add ons" there is a spot there to enter a promo code, once you enter the promo code the data will automatically be added onto your account. Have patience though, the site is rather slow today