Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi all, I gave a referral code to a friend who wants to move from Rogers to PM. She already got the PM Chip.How she is going to get her $10 OFF using my code? Thanks
HELLO YESTERDAY I TRANSFERRED MY PUBLIC MOBILE NUMBER TO CHATR MOBILE AND CREATED A NEW ACCOUNT IN CHATR MOBILE AND PAID FOR IT BUT CHATR GAVE ME A TEMPORARY NUMBER UNTILL I RECEIVE THE CONFIRMATION TRANSFER TEXT MESSAGE FROM PUBLIC MOBILE AND THE TH...
I wanted to talk to a customer service support in order to re-activate my account suspended for more than a month . In 3 days I will lose even the number if do not reactivate in time . Urgent
In public mobile down right now?
I put my email and passcode into My Account - the screen went blank. Over and over. I went to Help and was told over and over that I needed to change my password. So, I did. The screen still kept going blank after inputting my ID. Finally, I put it i...
My second number was suspended , and I could not reactivate it . Because could not access with my first account used for my first number . How can I re-activate it .Must I use another account for my second number ? Rgds
Hello, I would like to change my plan from 3G to 4G. In my account doesn't show the 4G plans when I choose to change my plan
I need the sim card adaptor..I want to change phone from s3 to s6 samsu g galaxy but i still want to keep my old phone but before I trim the sim card I want to have the adaptor. whete do i buy the adapter
Can't get into my account. So I can continue to have my payments taken automatically out of my credit card. Got an email from public mobile saying I have till the 24 to activate it
DID YOU RECEIVED MY PREVIOUS EMAIL FEW MINUTES AGO? 4.20PM AUGUST 21AUTORIZATION 941165
Hi I lost my old email password that why I can't reset my public moble account .My monthly plan finished so how I can pay my monthly pay and what is the way to reset my public mobile account.I already reset by phone now they are asking for email con...
LAST 4 DIGETS OF CREDIT CARD ........xxxxxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxTICKET ID xxxxxxSERVICE NOT WORKING A2013-D Edit: Personal information redacted by will13am. Please do not post personal information in the public forum. Edited by computergeek...
I transferred my number two weeks ago from Lucky Mobile and still can’t send or receive texts or calls from certain people
Hello,usually I don't use much data but recently I made some video calls with apps like Signal, Viber, Skype etc. when outside (away from my WiFi) and decided to check my data usage and limits. One of the screenshots shows My Account which is the sam...
I have an old SIM.The number is 891223xxxxxxxxxxxxxI need to know if I can reuse it to transfer from my current koodo plan back to public mobile. I want to keep the same phone number. Please respond. Shibly
Hey I have some questions for you about this plan:1. Is it only $55 for a limited time (does it go up to a higher price after so many months)2. Can I stay with public mobile's old reward system (which I am currently on) if I switch to this plan?
SMS is working, data is working. Currently in Rivière Mattawin, QC Thanks for help
Hello, my friend is NOT PM customer but he asks me a question about plan change/bouns change. He is planning to choose 40/5G data plus 2G bouns unlimited. It has 7G intotal, promotion as below, If he changes to 35/3G per month one day, does he sti...
I'm planning to change from 3G to 4G and wondering if this would impact promotional data given for $35+ plans last year.
Android phone is now with new PM SIM, old phone number. Under Settings-About Phone, it shows PM provider, however the SIM card number is the older one.Phone can send and receive text msg fine, same for calling and receiving call.Does it mean the new ...
Hi. I have noticed lately that I receive a lot of calls daily from scammers, telemarketers or unknown numbers. My number is registered with the Do Not Call Registry with the Government. It was my knowledge that the Telecommunications industry is awa...
Is it possible to use 2 pm sim cards in one phone?
Just transferred from another provider and the Public Mobile account shows active but the phone is showing SIM not activated?!
for the last 2 billing cycles I have tried to change to a different public plan. Each time I have double check that it is in my account to change at next billing cycle, but the plan never changed.
I upgraded my plan to the 4G speed option and since then, my text messages aren't sending. I can receive them but I have to resend multiple times until it will finally send. I keep receiving the error 500 message. This has never happened to me befor...
I moved to a new phone ( umidigi f3) set everything up the same as it was on old phone ( umidigi F1 play), but cannot connect to the internet using these settings.Can anyone help?Thanks
I paid my bill by of 45.20 by calling *611. They took my money from my bank account. But Public Mobile is saying I only have 5.00 on my account. Where did my money go? Why is it not added to my account?
I am trying to update my cc information but my account has my old email address which no longer exists. When I go log in you send a verification code to my old address which I can't access. How do I change my email address when I can't access my ac...
