Community

Resolved! Phone ok on public mobile

R there any flip phones that will work on this network?

Resolved! Activation failed but my credit card has been charged

It would really be nice to have a real human to speak with to sort this out. The activation took ages to process and then dropped me on an "oops!" error page, and told me to log out and back in to try again. When I tried to do that, it now says the S...

Resolved! Refer a friend credit not received

Who can help me with this? 

Resolved! How can I get a PM SIM order information after 8 business days ?

Hi, Do you have any ETA for my SIM order #238985 ? Thank you,Hawk99

Resolved! Porting In

Just need to port in my old Telus number if possible.

Resolved! Not registering

 I've purchased a sim card. Set it all up and paid for the 15$ plan thing but it won't work. Said its not registered under any network. They actually gave me a number even and when I tried calling it to see if it would work. Someone else answered it....

Resolved! account set up not working

Trying to port my number from Bell, the site will not accept any of the additional phone numbers which will not allow me to progress.

Resolved! Travel for the vacation

I have question about if I want to travel for many months or year how could I do with my service? There’s an option to help the people who have a long term? If yes what’s it the option? If not what’s the best thing I could do? Thank you 

Resolved! Lost phone - cannot access account to cancel autopay!!

An employee lost a work phone and public mobile does not recognize the emails or passwords we use in order to access account to cancel the auto pay option. Can you cancel this for us?? We absolutely cannot access the account.The number is xxx-xxx-xxx...

Resolved! Change account email

How do I change my public mobile account email? NOT my community email...

Resolved! retrieve contacts from sim card

i want to retrieve my contacts from my sim card.my old phone is damaged so i transfered my sim card to another phone but my contacts are not coming up on my new phone 

Resolved! 250MB Data on $15 plan

Hi I am on a $15 plan which has 250MB data with a 2GB data bonus due to a one-time promotion. I checked my profile, however i can't find out exactly how much data I have consumed from the 250MB pool. The data usage page only shows the data i used fro...

Resolved! Do I lose 5GB data bonus when changing plans ?

I am on $30 per 30 Days plan and still have 3GB unused from 5GB data bonus.Do I lose them, if I switch to "$15 for 100 Minutes Canada-Wide Talk + 250MB AutoPay Bonus"plan ? 

Resolved! Wet phone (real wet)

Don't laugh --  my phone went through the washing machine (left in a pants pocket) cycle. Took it apart and dried everything. Waited a day and tried to start it -- it did! Fired up right away, but two problems immediately appeared: 1) it did not reco...

Resolved! is public mobile sim support Google pixel 4a