Community

Resolved! Is my Kyocera Model E4710C compatible with Public Mobile

Resolved! Auto Pay For Over Usage of Data/Phone Time

Is there a way to setup your account to auto-pay for over usage of data or phone time that anyone is aware of. I know with another company you would just be charged 10 cents per meg for over usage. I want to avoid being shut out of the data.I may go ...

Resolved! Tracking when data usage refreshes

I noticed that PM plans refresh data every 30 days, instead of every month. What is the best way to track data usage for every pay period? Most apps/tools I see uses a refresh date monthly (refresh on the 15th of every month, etc)

Resolved! Re: Transferring or Changing your Phone Number

I ant to tranfer my number from videotron to public mobile

Resolved! 15 dollar plan

I was on the 15 dollar plan, but after being in the hospital it drove me nuts with no Internet.  So now I want the 25 dollar plan. I was on the 35 dollar one but can't afford it.  I want the 25 dollar plan.  For the life of me I can't change it becau...

Resolved! payment account

To reactivated me account and forget my personal question? 

Resolved! Plan Usage

Hi, Last week I was looking into changing my monthly plan and asked a PM rep in chat about the unlimited incoming calls. They said all plans have this feature. I then asked if that means that if someone calls me for a half hour, does that count again...

Resolved! Suspending service

Can my service be suspended while i am out of the country?

Resolved! My account has enough funds, but it says it's suspended..

So my account has the required amount of cash sitting in it, today is the due date. But it doesn't show the payment having gone through, and that my plan is suspended. My next move after some page refreshes was to go to payment and try to pay it off....

Resolved! PUK code

hey I'm in need of a PUK code to unlock my sim Card please

Resolved! shipping detais required

Hi, I am a new immigrant in Canada. I've purchased a SIM card on Sept. 24. I was wondering when can I get the card delivered? Because I am now quarantined in a hotel, after several days, I will depart from this hotel, then it will be very hard to get...

Resolved! This is horribly confusing

- I purchased 500 min Canada-Wide Long Distance for $5.00 - I am charged $10.00 to my CC (actually I think it was more with fees) - Now I am showing a balance of $5.00 - My 500 min of Canada-Wide Long Distance is nowhere to be found - No confirmation...

Resolved! Hello

Hello community! I would like to know if it's possible to get a specific phone number. I used to own the number and I had gotten it with public mobile. The number is currently out of service. Thanks for the help!

Resolved! Plans

I have had a $50 plan for at least 3 years but its not giving me US/CAN unlimited longdistance , can you help

Resolved! AutoPay Failure

Good morning everyone,  This morning I received a text from PM stating that my “plan did not renew because we did not receive your payment.” Going into my account, I found that it was suspended. I am set up for AutoPay, which has worked correctly for...

Resolved! Payment timing

Why are my payments now taken on the 28th instead of the 3rd. This month I have paid twice which messes with my budget.

Resolved! Switched to a different provider and trying to access account/billing statements

Hello! Unfortunately I was in dire need of a new phone after getting water damage on my old one. I ended up switching to a different provider 6 days ago. I am trying to log into my Public Mobile account and it seems like I can't. I have tried using t...

Resolved! Data-only plans?

I was wondering if PM has or bringing-in any data-only plans?