Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hey so I’ve been trying to port to koodo and they told me I needed to contact public mobile. and wen I did I was told to talk to koodo. So i did and now they have told me to contact public mobile again I am jus gettin sent back and forth and it’s sup...
Hello, I was a customer of Public Mobile for less than 3 weeks starting March 6th of this year. However, I was experiencing a lot of issues so I switched back to my former provider. I noticed my credit card is still being charged by Public Mobile. T...
hi please send me my account no to my email thanks
I have 40$ balance in my public mobile account which is required to recharge my plan for next month. How can I know if its recharged or not? Will it automatically take the amount from my public mobile account?
Can someone help me get started
It happened again today. I used a bunch load of mobile data without even knowing it. And since I only have 250mb per month, I like to keep as much of it available for emergency use only. So I always have my mobile data option turned off. In Devel...
My account was suspended. Changed my plan and made payment requested on line. Ended up having $10 credit with zero amount due. Registered also Auto payment with my credit card. My account is still suspended!!? Still can't reactivate.
I had my account locked when I tried to log in. I had my passwords saved yet I couldn't login, My security questions were different too and now I am locked out unable to access it, I have my credit card in it. Please Help me get my account back.
Hello. I have just received in my email inbox a message as follows:Subject: Make more than $5,000 in the first week! Just leave your contact information and our manager will contact you shortly! Do not miss your chance!From: CharlotteWheeleDate: 05-...
why do i get this message when every thing is updated on my account? There is no need to SMS me please check!Why PM is not smart to find out my credit card is updated???
How I pay by my cr fit card
Failed to activate my account.
I need a statement generated to show proof that I own my number to sign up for another service. Is this possible? I know there's no option within the online portal, but I'm wondering if admins can do it. Thanks,
So I have a question for everyone to ponder.... I have 6 plans with public and I am reviewing the cost of them. On my personal phone I have the $40 5GB plan and I am considering upgrading to the $50 10GB plan when suddenly something occurred to me. A...
having issues activating my new sim message stating incorrect MEID and someone will contact me but no one has. how do I fix this?
How do I set up AutoPay with my account?
it wont let me sign in
All i get when i log in is "hello" and nothing else on the page, tried 2 different browers! help!!!!
I have a family member trying to call the states with her 300 minute international addon, Its asking her to purchase an addon to do so even though she has an international talk addon with 250 minutes left. On PM's site that shows an overview of the ...
I renewed my data plan May 19 but my data has not been working. On my Public Mobile profile it says my plan is active and that I haven't used any of it yet. The 3G icon that is usually at the top of my iphone screen is just not there. I've payed but ...
I’m being charged 52.64 on the 8th and 49.28 on the 11th. But I only have the one plan. The one on the 11th
Hello, Based on another question about adding a old phone to the public mobile network: Solved: Re: Will my old phone work on public mobile? - Community I finally went out and bought a new SIM. As noted in the earlier post, the phone is a super old N...
How do I get a moderator to renew my plan early
I can't access my data, please help
Had to travel out of town for a while. Forgot to pay the bill on time for the in-town phone number I wasn't using. So it became inactive/suspended. And missed out on the $5 Community Reward I would've been paid this time around. Oops. But Public Mobi...
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