Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi,I have a monthly 100 min Canada Wide plan. I have the 500 min Intern'l LD bonus. If I call the US, what happens with my minute totals? Would it start deducting the 500 LD min? Would it start deducting from my 100 Canada wide minutes? Thanks
HelpMy Public Mobile network is no longer available. It was working well 2 days ago.Now it is asking for Sim Card which I did not remove.No access to serviceThis account was established over 10 years ago. Not registered
why didn't my friend show up as a reward for referring them ?They have been with PM probably for a about 6 months. Does that mean I lost that 6 months of rewards ? Please help ?
I have a Umidigi A9 pro with Android 10.I'm super paranoid about products/companies ripping me off, so I have wifi and cell data turned off, cell data limit is set to zero, turned-of background data on all apps that I can find, and I have a firewall ...
Can I use international to call from US to can?
Hi All.- My original rogers company phone was an iPhone. I recently quit my job, but they allowed me to keep the phone number.- I bought a new phone/sim and registered it with publicmobile, I then transferred the rogers iPhone number to my new publ...
I was wondering what happens if your rewards are greater than your bill? I have the lowest plan for 15$... so say I refer 4 friends this month @5$ each or 6 months, will I have a credit on my account for the balance or will it top off at 15$ and I'll...
How do I view the referrals / phone numbers that I have?Thank you!
I like to call AUSTRIA But it's not listed with the countries you can call is there any way Austria could be added ?
I am interested in Linking two accounts to mine to make paying much more easy to do. I want to link the accounts and set up an automatic payment so that when I pay my plan their plans will be payed for also. Is this something that is possible to do?
The Minutes haven't been used up.Can still receive calls and go online, bit no outgoing calls.Reset phone, checked Sim.No dice.Now what?
I am in the process of transferring my number from public mobile to fido as my services have been very bad. I was wondering how i can confirm my account number? I have given them my account number but they are unable to send the transfer due it being...
I'm a new subscriber...for some reason I can't access my voicemail. Any help is appreciated.Thanks in advance.
Money was put in account and still not able to use phone
My husband can't access his public mobile account because he doesn't remember his password and the email account associated no longer exists so he can't do "forget password". What does he do?
I know, I've driven some of you nuts with my indecision. Guess what?I'm still unclear as the benefits of dual since I'll only have one telphone number. Still, it gets mentioned so I fear like I am missing/misunderstanding something.So anyway, what'...
Is any new samsung mobile offers
Where is my free 250mb auto-pay bonus for my $15 plan?
the sign will not axxept my public mobile sim card #
I just signed on to PM from Fido and Fido will not transport my number after waiting 2 hours for service. And because I have no number I can’t set up a self-serve to get a new number or manage my affairs. Can someone please tell me how to get a new p...
I already activated the sim card but there is still no signal or network on the phone. I re insert the sim, shut the phone agian but still nothing. I tried putting a different simcard and it did work. But when i put the public mobile sim again its st...
Hello I purchase my SIM Card from Amazon and was under the impression It included my first months fee. When I signed up I entered my Credit card and it charged me the first month. Does any one know how I get the Credit added to my account?Here is the...
Hi, I have been locked out of my self serve account. Would like to regain access and change my password. thank you
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