Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
My number porting failed, but the weird thing is I get calls on my old sim, but get texts via my new sim. (Good thing I have an old phone).If I make an outgoing call via my public sim, and it says its my number, but I can't get calls to my public sim...
I checked my out call usages from January 22 to February 16, less than 60 minutes, but I can't make phone call. I don't know why? Thanks!
How do I register without a public mobile number. I am trying to activate my sim, but I would like a 514 (Montreal) area code
So I used a referral code while activating my sim and account but I got charged the full amount of my plan. Where can I find my 10$ credit?
My minutes seemed to disappear faster than I expected. Do incoming calls use my minutes allowance as well? Or just calls I make? I also can't seem to access voicemail. It says "Connection problem or invalid MMI code"
Hi: My Dad passed away, and I want to close his account so he is not billed for service. Since Public Mobile doesn't have customer service number, what is the procedure to close my dad's account? I have never used public mobile, so I am not sure how ...
I would like to get a 514 (Montreal) phone number
Hi. Suddenly I get a message saying I am not a registered user when I try to make a phone call. What is the problem?
I cannot activate my pin: xxxxxxxxxxxxxxxxxxxxxxxx Edit by Dunkman: removed personal information
I recieved a 10 minutes usage warning but I have only made 53 minutes out of my 100 minutes.How can this be corrected?
I just got last month 2 people signed onto public with their own phones---where do I get the rewards ??
from koodo to public
My account is currently suspended as I had planned to move to Koodo.Will this cause any issues when trying to port my number?I'm hoping my number doesn't have to be "active" to port. Can anyone confirm?
Hey all, sorry if this isn't the right place, I am not even sure how I would search this question. Basically a year ago I left to a different country, and was planning to maintain my account by paying once every 6 months to keep my account active. Un...
how can i use the funds?i paid for it before the autopayment, and it was funded.
This was awhile back, but I just found this area to give feedback, so here we are. Was not impressed by Superstore's customer service. Went in, knew exactly what I wanted, told the associate what I needed setup (sim, plan, number port, etc). The as...
Has anyone else received an e-mail seemingly from Public Mobile which appears to be spam ("Fast way to earn money! Use your chance to the world of Bitcoin opportunities! Make over than $5,000 in the first week!"). The above e-mail was received from "...
hello i just ordered a NEW SIM but I have an phone 7 and the SIM doesn't fit i need a NANO sim do I have to reorder
Hi , I want to transfer my number from Koodo to public and was asked to choose a new number first , and wait for A SMS from public ,but it had been over 12 hours still didn't get a SMS from Public yet ,so how long I need to wait and how do I sure to ...
a shout out to Christian_P, moderator, where can I get the invoice for 2020 for tax purposes? thank you
Can I transfer my textnow number to my new phone I have no carrier my phone is unlocked
When does data renew? I assumed it was on the day you paid your bill, but I got an alert a week before my bill was due that I'd used up 75% of my data - that's typical for me. No biggie, I never use all my data before the month is up. So my bill...
I'm very fed up right now. Firstly, I got a sim card a few months ago that was damaged in the mail so that was ruined...so I ordered another one (I've now paid for TWO) and still haven't received the second one. The website won't let me log in to...
Until the past couple of days, I've never had a problem logging into the self serve Public Mobile website (and I haven't changed any of my computer settings), but now I am being warned that the website isn't secure and my browser is warning me not to...
Warning and Heads up - Received Spam Message.Note to others...do not click on any links:ReportDeleteGOODBYE
Is there any expiry date on this bonus/gift?
How do I add funds to my account so I can buy addon?
I reset my phone and cannot set up my email account into my phone. Error message"Set up could not finish- Authentication failed" keeps coming. I CANNOT set up my email account into my phone since I reset my phone accidentally today.
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