Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have the US roaming package and I can receive data but I can not make or receive calls on T mobile or AT&T
I requested a plan update prior to my plan renewal. The new amount was taken but My Plan still shows the old plan and the Data Usage hasn’t changed from 2.08 for months.
Hi there My friend is interested to join PM, so she will get both $25 +$10 =($35) credits for using my refer code, am I right? Thanks
I’ve lost my SIM card…I’m unable to login in account to order new SIM card.
Hello I'm being challenged in the Public Mobile website. When in plan & add-ons an option to change from my current 3G plan,3Gb, to a 4G plan,4Gb, is not showing as a possible option (greyed out, no accept button). Also other options for account typ...
I have 2 accounts/phone numbe that need an address update. Unfortunately when I change the address the city is invalid and not listed on the pull down menu.
Recently had to swap my sim card into my old blackberry and it is asking for a sim unlock pin. Any ideas how to get the pin?
i need a network unlock pin thats 8 digits my imei number is xxxxxxxxxxxxxxx
My plan was due on the 6th thiis month an now they changed it to the 23rd this month how do I contact customer service…. I loss like 2 weeks of the plan !!!
Will my 7 GB data and my 500 LD minutes on my add-on in my account remain in my account after I suspend my account for 2 month. I am out of the country for 2 months. I will reinstate my auto pay after my 60 days suspension.
Help!I need a Customer Support Agent so I can return my defective Certified Pre-Owned iphone. I am unable to make the 'Submit a Ticket' webform work, so the chatbot said to send a Private Message. This is my attempt.. How can I reach a Customer Su...
My plan has unlimited Talk to the US and Canada, and unlimited international texting. I’ve added:1G data roaming,250M data roaming,US Roaming - unlimited text (added twice),1000 US Long distance minutes, US roaming, unlimited talk (added twice) Obvio...
Hi, I just switched from Bell to Public Mobile. However, I am having issues. I am able to make calls. However, I can't seem to get incoming calls or texts. I can text but the receiver never receives them either. Basically, I can do the calls only the...
how come it won’t work I just put 45 on it
Hello friends,Hope all are good! Guys I am going for a vacation But I have funds in my account so is there any way to transfer funds to my other useable number or can I stop auto recharge from my available funds for 2 months .Thanks in advance
Hi, I wanted to receive text messages from USA carriers while I am in Canada, how can I do that?
How do i submit a ticket
$2 discount for the autopay is missing! I am paying full amount every month, unfair!
Public mobile numbers perfectly fine. Did receive a cancel service text from Bell, ported successfully. Submitted a ticket 4 days ago, still not solving the problem. Anyone else is in the same boat with me? Very frustrating! Has done everything agent...
After four great years, time to switch. The reason is not Public Mobility, but Telus. When we first moved to Grand Forks, reception was good with no dropped calls. Over the last couple of years it has steadily gotten worse to the point that ne...
Can I set up an account for another person and auto pay with my credit card?
my SIM is locked and i need a PUK
It say it needs to confirm that it is me, yet I don't get into my account and can't update my credit card info. It is really pissing me off.
I bought 2 25$ vouchers and their not working I’m just trying to get these codes to go through says my accounts suspended any ideas on how I can get this going edited by compoutergeek541: removed inappropriate comment as per terms of service
I don’t know my account information because it was setup my a relative
I keep getting long distance calls from Russia on my phone. Over 20 in the last couple of hours.
Hey guys, I buy quite a few SIM cards for my friends/ customers because I live in a remote area without any stores selling the SIM cards in my province. As of lately it seems all the online sellers are no longer carrying them and all the prices are g...
