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Sim card activation

amassonnat
Great Neighbour / Super Voisin

Hello, 

I did everything Public Mobile and Fizz asked me to do to transfer my telephone number from Fizz to Public Mobile, but I can't receive text messages and I can't receive calls either. I called Fizz and they told me that they can fix it if Public Mobile gives me the demand to switch my accounts. I sent two tickets here and still no response for 3 days... I hope it can be fixed quickly or I'll go back on Fizz.

3 REPLIES 3

@Van82 

Sent, please check your inbox (envelope icon on the top right)

Van82
Good Citizen / Bon Citoyen

Can I have it too please? Same issue here.

no response from my private message either.

softech
Oracle
Oracle

@amassonnat 

 

there is actually a number to reach porting support team.  Call them and tell them what is happening and the support team can re-trigger the porting process

 

I will send you the porting team number via Community inbox.  Please check 

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