My credit card expired and I cant access my account to udate it because my email doesnt register.

[Cdog1]

My credit card expired and I cant access my account to update it because my email doesnt register. I have 2 phone numbers for my kids and I cant update the credit card  Can I link these two numbers to my account?

[Handy1]

@Joan3  Happy to help 🙂 

[Joan3]

THQNK YOU THANK YOU THANK YOU a thousand times for the link.  I was finally able to uodate my credit card information.  I have spent 3 hours trying to find the tab to manage my subscriptions withou sucess so you have just made my day.  Joan

[Cdog1]

Thanks for all the replys! Ive emailed a CS agent.

[Handy1]

@Cdog1   First remove personal info this is public forum and we are just customers like you trying to help . The arrow by time stamp in your post tap it and edit our phone number . Note Each account has its own unique email . You cannot merge two account on one . You can buy payment vouchers and load them *611 to get services back and worry about log in and credit card updating later 

Update credit card info

In your my account go payment tab >manage subscription >manage payment method or use this link

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

but if you need support to help here’s the link 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[JRod]

I would suggest reaching out to customer service using the link below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Also you might want to update the post to remove the phone number as this is a public forum.

[Cdog1]

M