Hi I had bought a phone voucher so my plan can renew last month and my phone didn't renew and my money isn't there anymore and it says I put the money on the phone but it won't show me where the .money went and why it didn't renew my plan
Yes it was showing and my voucher was 40 and only 10 available funds and my plan cost 40 it was only last month before the 27 I got the voucher and out it on my phone to renew plan
I have done that already and my funds ain't enough but everything it shows is the same as before she I would add money but this time my plan didn't renew and now it's suspended like I feel my money is just being taken or something
I called the 611 number to add my voucher to my account and when I log into my account it shows it was added but I added it like 4 days before my plan renewed and the day had come for it to renew it didn't renew and said I only had 10 bucks in my acc...