Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I already activated the sim card but there is still no signal or network on the phone. I re insert the sim, shut the phone agian but still nothing. I tried putting a different simcard and it did work. But when i put the public mobile sim again its st...
Hello I purchase my SIM Card from Amazon and was under the impression It included my first months fee. When I signed up I entered my Credit card and it charged me the first month. Does any one know how I get the Credit added to my account?Here is the...
Hi, I have been locked out of my self serve account. Would like to regain access and change my password. thank you
ok been 2 days playing with cell i've done reboot remove sim card apn modified reset wifi mobile data on off clear cache reset apn and followed to the T with cap on and off for what needed to be>>what now any other person had this issue i have cha...
I started with Public Mobil a month ago—I thought I had transferred my number over from Bell at that time. i have been sending and receiving text messages and able to make outgoing phone calls. I have been trying to contact someone to help me becau...
I recently purchases a certified-refurbished Pixel 4a on December 18th, and opening it on December 26th, I realized the mic was broken. I'm fairly certain this is a hardware-side issue, as I wasn't able to speak on the phone in either a normal voice ...
got message data used up but it is not what happened
I tried to purchase additional minutes last week but I ended up paying $100 by accident and then a payment was taken out today. In my account, it states another payment comes out January 4. $200 in a month is far too much. Can I get a reimbursement
Hello,I would like to know why I was charged $7.00 for automatic top up fee last month. I don't want to be charged this fee again this month but I don't find out the way to cancel it. Could you help me to cancel it please.Thank you, Nhi Ho
I notice that while I still have unused gifted data from last 2 years available...the More is Merrier data and LD minutes are being used already. It's not a critical issue...just curious why the older gifts aren't being consumed before newer.edited m...
Hi, I have an unlimited international SMS plan. Unsure if this allows me to send/receive SMS messages to/from international numbers whilst I am abroad?
Hi all I bought a sim card from public mobile yesterday and I created the account and did everything, the phone and send and receive messages and I can dial out but I can't receive incoming call. Could you please help me
Does voicemail greeting work if I turn off auto pay to suspend my account for 90 days?
Anyone know if this also includes the Maldives?
If searching for refurbished android phone stay away from Ali Express website. They send substitute items that or old and useless. They will accept returns which will cost you almost as much as original purchase and according to the post office, are ...
Reference number! xxxxxxxx
I've been trying to change my plan but I keep getting a "something went wrong" message and it prompts me to log back in. Everything else on my account works fine, but for some reason, this is giving me trouble. Any ideas on what I can do? I try log i...
for 500 one-time Int'l LD bonus & 400min INTL Long Distance (incl CA & US), are they only available for long distance or can they be used for short distance calls as well?
This is NOT about the USA add on. While PM is on 3G And some Canadian customers are on 5G. And any other country that has gone totally 5G. Can calls and texts both ways work for PM customers?
If for a 1 time payment I pay the amount plus $1 ,that would be $41. Yet with my auto pay discount of $2 minus another $2 for being a long time customer I am paying $40.32 . Am I missing something ?
Data signal keeps cancelling and phone has to be restarted to get it back. Even turns the phone off. Wo inrks ok on wifi.
i bought the public mobile sim card for my grand daughters phone I went all through the set up and have paid and her phone is saying unregistered sim
Both emails on file have to match or is there anything else have to do?Reason for this: Want to ensure its all properly linked so any community rewards will find its way to My Account. Thanks
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