04-17-2023 09:55 AM
Lost phone and can't access my account forgot email and dont have phone to reseve sms verification code
04-17-2023 09:58 AM
@Nounou , I suggest you use the chatbot link to initiate a support ticket. In the meantime check through the various emails you own and see if there is any emails from Public Mobile.
04-17-2023 09:58 AM
top of page click on Get Help / Chat with Simon to start process of CSA assistance.
Give them as much account info as you can. ie; phone number, last renewal date, account name etc..