Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I don't know what I did... but for some time I had changed my phone to let it ring for a long time. There is a message at the end that tells the caller that I am not accepting voice messages then it hangs up.I have a medical condition that now requi...
I was a bit confused about VoLTE before, and more so now. Hoping to understand so I can share the info, especially now that PM has competitive US roaming. I have a few friends & family travelling to US and want to make sure they can use PM SIM on ei...
How can I get a phone though Public Mobile? I have a plan but I'm interested in also getting a new device
Hi.Does anyone know how to solve this problem.The credit card has been deducted, but payment still needs to be made,thanks~~
I transfered my phone number when I switched plans from Bell to public mobile and now I cannot receive phone calls or text messages. I can't login to public mobile virtual chat because I can't receive verification texts. I've tried calling telus and ...
Can someone help me login to my daughters account that I created. We don't even remember the email address and she doesn't think she even has access to that email anymore
Because this would be killer and get a lot of people to sign up. I really want PM to match this deal @J_PM
Hi,I am not getting any Voicemail notification. If I go into my Voicemail, the messages are there. Voicemail notification is enabled for all hours, through Text messages, but I am not getting any.
Hey there,My partner just purchased an iPhone 15 and was in the process of porting over from Rogers to PM. She confirmed the port over with Rogers and PM proceeded to reply saying the ESN/MEID is incorrect. Now her old sim card doesn't work in her ol...
How do I earn points in the community
Hi so I want to take the black friday deal but I was wondering if my loyalty rewards discount will carry over to the $34 per month deal? and if so how long does this deal last
I have forgotten to provide the code from my friend during the registration process 2 weeks ago. Can i still enter it somewhere before my first statement is processed…?
A friend of mine used my Refer-a-Friend code open a account and subscribed $34/20GB plan a few days ago, however I don’t see the reward credit in the Rewards tab of my account, any idea?by the way l, i am with the old rewards. thanks
I want to transfer phone to another provider but already paid for the month, will I get a credit?
Before getting a line with PM, I want to make sure my Sudbury number can be ported. Another carrier was not able to port my number because they don't offer coverage there.I'm living in Alberta right now.
Hello,I entered a referral code into my account when I signed up for Public Mobile. How can I tell if it was successfully entered into my account?
Can someone help it’s impossible to talk to a human this is a terrible first experience with public mobile I already approved the transfer request from my last provider, Fido. It’s been three days and it’s still not edited by computergeek541: inapp...
Hi,I spent a one month vacation in Canada this summer. I subscribed to Public Mobile on July 26th, but forgot the logging details that I used (I tried 2 emails but the password is not working. I have been paying $74.73 every month since then, withou...
Hi The system is not accepting my Visa that has been in your system for over a year and has had no issues, until now. However, I have had plenty of issues pertaining to the structure and what should be a simple flow of working with your system. No...
Hello, I need helpI am a new customer, ive never changed phone service providers before and I should have known better. With that out of the wayI switched from Bell to Public mobile. During my switch - I kept my phone #. I threw out my old SIM and on...
Why am I getting charged for Data when I am asleep. My Data usage is being used up this way and going over my plan.
I am an able to get a ticket through the chat. It keeps saying error every time. Tried it on different devices, it doesn’t work. I haven’t had access to my phone since last week. It is very frustrating.
Hello, Since I changed my card information, my all rewards and points were gone and I paid full amount.I tried to submit a ticket but it keeps showing errors and can't submit ticket either.Please advice how I can address and/or correct this issue.Tha...
I have 400 minutes of Intl minutes (including US & Canada) but when I try to call Spain, I get a message from Public Mobile that the number cannot be completed as dialed (+34 911 230 000)
This is so **bleep** frustrating.This is my second account I needed to make for this problem. I had everything correct.I used the same email as I have always used. When they asked to confirm to link my two accounts and make my (new) account into anno...
I am planning to travel Asian country, is there any possible to get the message at that time? just wanna get a verification code or some login code, that is it.
Had a 40$ plan with 6$ refer a friend and 2$ loyalty , and 2$ autopay. Total 30$ plus tax.switch to 3 month plan for 40$/month120-(3x10)=90$ plus taxwas charged 110$ plus tax.any help please
Need the phone number I can call to restart the process @
je ne suis pas capable de me connecter il dit que mon email n'est pas bon
