05-02-2024 03:02 AM
Does this happen to anybody? EverSafe kept forgetting the password that I just created. I would create a new password and if I don't log into my account for a while, EverSafe wouldn't recognize the password that I have created the next time when I try to log in and would tell me that the password is wrong to prompt me to create a new password again and on and on and on again. I have already created FOUR passwords with EverSafe.
Thanks
05-03-2024 03:42 AM - edited 05-03-2024 03:43 AM
I had my account here at PM before PM adopted this EverSafe so is it possible that somehow EverSafe remembered my previous password? I dunno. I find EverSafe to be very unreliable and clunky. Why did PM decide to use EverSafe? The old system worked fine. With EverSafe, I lost my previous Community account as well and I had to create a new one. All of the badges, standing, everything that I have earned on the previous community account are all gone and I have to start all over. Anyway that's another question for another thread.
05-02-2024 07:59 AM
are you managing multiple PM accounts?
please try to reset the password and login using Incognito mode
if that works, keep using Incognito mode to login
05-02-2024 06:46 AM - edited 05-02-2024 06:47 AM
Have you ever used same device to create an ever-safe profile for a different Public Mobile account?
Either way, try clearing your system cache and cookies before proceeding any further as it's likely recalling prior versions of passwords/ login credentials.