Can't make outgoing calls

[mcquaidcs]

Everytime I try calling someone I get a message saying "6UM1"  but I can receive incoming calls.  Also my voice-mail service is not working.

[dust2dust]

Can you try your sim in another phone?

Voicemail uses call forwarding. Call forwarding is at the provider end so a different phone might not make a difference. But see if you can call out anyway.

[mcquaidcs]

I have been with public mobile for a few years and stsring having this problem last week.  Also when I try someone else's phone there is no trouble calling my number and when I try to call back I just get the message "6UM1" 

[HALIMACS]

Right, outgoing, not incoming issues.

😖

[computergeek541]

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@HALIMACS wrote:

Are you new to Public Mobile, @mcquaidcs ?

Did you reply "YES" to the port authorization request within 90 minutes from your prior provider, with THEIR SIM card in your device?

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The customer is have difficulties with outgoing phone calls. This would be unrelated to number porting.

[mcquaidcs]

Ok,  so I reset my phone and no fix.  But I added 1 infront of the number and it works.  But I never had to do this before as they are local numbers.  As for my voice-mail,  when some calls me it only rings and doesn't go to voice-mail.  

[HALIMACS]

Are you new to Public Mobile, @mcquaidcs ?

Did you reply "YES" to the port authorization request within 90 minutes from your prior provider, with THEIR SIM card in your device?

[softech]

@mcquaidcs 

try to reboot your phone once.

Add a 1 in front of the 10 digits number and see if it works

As to voicemail, what is not working? give us more details