Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I paid for a US add on with data today. the add on shows in my account as active. I am in the US south and when i attempt a call I get "you have used all your minutes," now I tried to log on to my account and the web page does not respond - just rou...
An agent asked me to provide a code received by SMS via private message.
Hello Public Mobile, My monthly plan just got renewed few minutes back. Could you cancel my plan and refund me the money? Also, please deactivate my plan for 6 months as I am travelling out of Canada for 6 months. Thanks a lot Regards
I auto paid my plan October 31st.2022 but phone was deactivated due to not paying. Help
I changed from the 1 gig a month for $25 to the 15gigs per month for $40 for my renewal date November 6, 2022. The new plan amount was taken from my account, but the plans details have not changed. What is happening? Thank you
I bought a phone and signed up for an account. The phone didn't work so I returned it for an exchange. It was received by Public Mobile on Oct. 31, but I have not been able to find out if my replacement has been shipped yet or what the delay is. Plea...
It would appear that the payment has been charged twice. What's going on?
Hi, Not sure who can help me. My original plan (since 2017) has been $120 for 3months 12gb. Nov 6th was my renewal date. Last week I saw signed up for the $40 15gb plan and clicked the option for that to kick in at my next renewal date (ie Nov 6)....
Initially fine. Roaming on. Connected to Tmobile. Text work fine. Most data used up. 7 days into plan. I get numerous new voice mail notifications since i cant be reached. I cannot call out or into voicemail. Im in Arizona. Pls help!
Hello community,I am trying to activate my new wife's Public sim with her previous Koodoo number starting 343-463..., however on the activation page, it says it's not a Canadian number? Why? Had anyone been in this situation before?Thanks in advance,
I purchased additional talk/text roaming after my first purchase expired. The second purchase does not appear to have been added/activators as I cannot call or text. Simon is not responding with a follow up chat. Help!!!
Where do I post for feature requests? Or to add support for feature requests?
Hi Community, my phone along with the Public Mobile SIM in it got stolen so I suspended the service temporarily. I bought a new Public Mobile SIM card from Telus store and reactivated the account. After reactivating I tried updating the new sim to my...
I recently signed up for the new $40 15gb at 4g plan to start with new cycle which started today. But when I checked it still has my old plan ($40 5gb at 3g) and has no mention of the new plan. How do I get this resolved? I have screenshots of my ne...
Is Nigeria included in this international long-distance?
Is there an outage in service for Northern Ontario, specifically Espanola? My phone shows NO SERVICE, and I was able to make a call an hour or so ago. There are high wind gusts in the area.
Hello I switched my plan from $25 to $40 (15GB) plan recently and I was told I will start using my new plan at renewal date, but I noticed I was charged $40(I setup auto-renewal) but still using old plan, can someone help check?
Hello, I started using PM last month on October 6. At that time I joined the promo 2GB for 12 months. This month when I renewed my plan on Nov 5, the promo plan cycle falsely suggests that I am already in my 3rd plan cycle. This means I'm losing one ...
I switched from Rogers to PM about two weeks ago and since the switch, I can’t receive phone calls on my iPhone. I’ve tried restarting the phone, resetting all settings, switching airplane mode off and on repeatedly, removing and inserting the SIM c...
Received a voicemail earlier that there was an issue with my Port from Zoomer and was given a phone number to call back. I called and the rep was not able to find my number at all.
I am now in the new rewards and kinda wished I never switched , but anyway I have been keeping 15 points just in case I ever went to the USA, I could pick up the 10 day USA roaming package add on with points.But when you read the community forums al...
Can't find out where my account i
This is getting very very frustrating.Every day there is a new issue.System was down.Unable to activate new lines.Unable to see account info.Credit Cards being denied.Now No New Toronto Numbers. Can somebody please assist?!?!?!?
Hi trying to set up new payment system but PM is not letting me sign into my account. They are sending the code for a password reset to my Samsung s10 but it's not arriving....
my account has been suspended. Why? I am on the auto pay plan. I am not happy
Hi,I've been charged by your network, I don't live in Canada. Someone has used my card details. If you could assist me to refund my money back.Thanks
I put money on my account for text roaming in the US and activated it in August. I just looked at my account and it says:Unlimited messagesUS Roaming - Unlimited Text (10-day)10/10 Days Left Does this mean that I never used this service to send or r...
Looking at my account for Nov.3 - Dec. 3, it says I have used all my allotted data for the month already (1024 MB). Looking at my detailed usage, I used about 55 MB on November 3rd, 2 MB on November 4th, and 125 MB on November 5th. Today's usage is n...
| User | Bravos Count |
|---|---|
| 864 | |
| 855 | |
| 465 | |
| 174 | |
| 145 | |
| 112 | |
| 88 | |
| 87 |
