Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
When I travel out of the country, I will be purchasing a 30 days physical SIM card. How do I disable the PM Esim from my iphone and only using the physical SIM card from the local country?
How do I log in to my account if I can;t receive the verification code
I currently have 2 one time use of 500 international minutes add on’s. If I upgrade my package will I loose these add on’s?
What does ulcw stand for,Ami on month to month?I need to transfer to a can/us package the 50 dollar one for several months.What ramifications can I expect,Does it work seamlessly
I tried to help a senior friend get hooked up with Public Mobile. We bought her a SIM, waited 6 weeks for it to come, it finally came - now we tried to hook her up with Public Mobile and what happens? We can't download the app for it because her iPho...
I have the PM app and I like it. But why isn't the community message board built right into the app. Instead when. You click on the link for community it launches my web browser. Considering that the community is an important part of PM I would have ...
Hello!Are the eSIMs now active when we are NOT in Canada/USA?Only new subscriptions can receive an eSIM?Thank you!NelaMD
can someone help it.i transfer number in public mobile last Thursday but till now i still use temporarily number , can someone help change.
I oedered and paid for it on july 10th i haven't received it yet
I want to switch my plan to the $39/month 20 G data. If I switch now (not on renewal date) will my rewards still be applied each month? I save $6/month now from the friend referrals. I don't want to lose that.
I have cancelled my service and moved to a different service provider on the same day of my billing cycle but I haven't received a refund since I haven't used the service at all. Who to contact in this case as I can't submit a ticket since my account...
By default funds are added to the payment total. I don’t want to use those fund amount for the payment instead would like to use that amount for add ons in future.How do I opt not to use that fund amount towards payment?
Can i just remove my voicemail? i don’t want it. i want my phone to just keep ringing
hi al, happy to see the bubble is back. Is it still call Simon?
I need my account temporarily restored And a porting request from Virgin Plus confirmed
I have a problem accessing my account for (xxx)xxx-xxxx because my eversafe security seems to be connected to an old number (xxx)xxx-xxxx. Each time I try to login it says that a code has been sent to the old number, however it is discontinued and I ...
Is the US/Can package usable in the US or do you need an add on ?
My partner recently transfered their old number and can't get any authentication sms. They can't login. They can't submit requests. This is a disaster. Please submit help asap.
Hello I ran out of data so I added more data but it still didn’t work. So I tried again. Now I’ve charged twice for extra adding and it’s not working. Please remove charges
How do I change my payments from my debit MasterCard from my current bank account to another bank account???? Call my bank or else I can't see where online in my account to change it ?????
He just signed up my partner and I for 3 month 5g packages. I have iPhone 14 and there is no 5g option my partner has iPhone 13 and it works great. Why is 5g not available for me?
Samsung Galaxy S9. I'm new to cell phones in general. Dinosaur.
Hi all,I am currently on the $15/month plan myself with Public Mobile and looking get the same $15/month plan for my teenage daughter. Can I add her plan under my profile as a 2nd phone? Doesn't seem like this is possible but just wanted to confirm...
Hello I needed to buy an add on , but I also needed to change my credit card info. I was able to change the credit card info and successful buy the add on . Unfortunately the billing software kept trying to bill my old card . Which had no funds and...
So Public Mobile introduced the $50 • 40GB Plan in order not to lose any Customers to Freedom Mobile, and to also gain new Activations since Freedom was offering the same Plan. The Competition is great, the $39 • 20GB is also being competed on right ...
i get transfer number to public mobile last Thursday but still use temporarily number, can someone help update to my number?also i get refered to transfer this number in, can get $10 credites for it ? how can i know i get this credits Thanks katie
I just had a whole post written up that took me over 10 mins, while I was sitting here doing the final edits I got a Community notification from someone replying to one of my other Threads.. I accidentally tapped it, and redirected me.. when I came b...
I have three questions regarding this plan, therefore I have included them all in this thread. 1. Is the 40GB • $50 Canada-US Plan just a temporary Promotion that's available to all of Canada long term, or is this a limited time Plan that may be take...
