I accepted the text msg providing me with free 2GB, free 500 Minutes in
Dec 2022I did see it as additional add on when I logged in, but now its
no longer there I should have 2 x free 2GB (2021, 2022), and 2 x free
500 minutes (2021, 2022)Now I only s...
Hi,I am currently on a $40 plan for 5 GB 4G data. Also, I do have a
promotional offer for 12 months with additional 12 GB data. If I change
my plan to $40 for 15 GB 4G data, do I lose my promotional offer of 12
GB additional data for 12 months? Or wi...
I am trying to register a SIM card and none of my credit cards will
work. I just registered another one right before and it worked fine. I
know there are funds in my accounts. I tried 2 debit cards from 2
different banks plus a credit card and they a...
Is there anyway to talk to someone from this phone company? My phones
don't work in the US and I want to know what I'm doing wrong. I think I
need to switch providers, I'm out of time
Hi, I unfortunately had my phone go missing during travel, and currently
do not have access to my SIM card. I'm out of the country, and for some
reason also cannot log on to My Account to suspend my services. I have
been charged for this month's paym...
I moved my service to freedom today. They said they sent a few request
to my phone sms but none has come through and therefore I could not say
"yes" to the transfer request/ have my number ported to freedom. Please
help! This is very frustrating.
I want to change my username and password for community sign-in. When I
follow the instructions on the community sign in option, the link and
email only allows me to change password, not username? Thanks for help
in advance.
Since I responded to a free 2GB offer from Public Mobile last Friday my
phone service is glitching and does not work proper anymore. Is there
any chance that this is related with the free offer? I get the error
message your iPhone is currently unable...
I had entered a payment voucher yesterday and at first said my account
is suspended like it would before I got the voucher. So I tried to reput
the code into the phone which obviously then gave me the error message
"invalid or already used"Thought ma...
I recently got an offer for 15 GB of data for $40 a month from public
mobile and accepted the offer. I had this for about a month and now when
I check my account, my plan has changed back to what it was before!
Order # 318462 dated 2nd December 2022 said would be received in 5 to 10
days and still have not received the same. If this could not be
delivered on time then it should not be mentioned on the email. Kindly
provide the status for this order asap. Th...
Hello pm community !! I recently heard from a Telus rep that they have 7
million subscribers strong , so naturally this got me to wondering how
many pm has. So out of curiosity has anyone have an idea how many
subscribers are on pm ?
Hello, I am not able to go back to year 2021 to view payment history. I
need access to this, is there another way to get these statements?
Thanks, Kien
Hey, I ordered 2 sim cards on Black Friday (25 Nov 2022), Order 317306.
On the email it said "Your order should arrive in 5-10 business days."
Nothing has arrived yet, any ideas?
When will we be able to purchase roaming for a future date?It shouldn't
be that hard to enable this on Publics end!It's a pain to wait till the
last minute to remember to do and how long has it been that way?
I'm sure this has been asked, but just wanted to verify if I switch
plans at next renewal, I'll keep my bonus add ons like the holiday
giveaways, as well as the dollar amount rewards vs having to switch to
points ?
