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The link doesn’t let me email customer support. It just gives me another menu of questions. 

The link doesn’t let me private message customer support. It just gives me another menu of questions. 

When I tried to port the number, it said that something went wrong. I still have my previous SIM card in my phone. The text from my previous carrier never came to port the number. 

K. I’ll try this. 

I have the Physical Sim card from my previous carrier, in my iPhone 8, to port my number.