Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, my account is locked.I try to reset my password, but it doesn't fix the issue.
I just paid my bill and I was overcharged.. I downloaded my receipt and I can see that the credits and the promo were not applied to my account this billing cycle please help!
Within the Public Mobile app and 'Shop SIM Card Section' it only allows me to Purchase one SIM Card per time.. so I cannot put ×2 or ×3 on the same order but I can order one after the other individually. I was wondering could $100-$200 be deducted fr...
Hi Everyone. 2 Questions: 1) I have an account for my kids phones and one for a hobby business (so two separate accounts). I would like to add another phone number (for my personal use). I signed in to the hobby account but it only seems to allow ...
Any help is appreciated. My family has 3 phone numbers with Public Mobile - quite happy with the service and price - but I'm only seeing 2 charges on my credit card each month. I can only access the account for one phone number. We get service for...
Hi Moderator, I have point at a Coco bubble tea shop. The way they access the points was by phone number. I recently change my cell phone number. Then when I went to the Coco bubble tea shop they request I show prove of the previous number in order t...
Hi -How do I generate a referral code to give to a friend?
Hi I just signed up yesterday with a plan with an esim and I wanted to transfer my number from my last provider but I still cannot get anyone messages or calls
Did not receive the $30 credit for purchasing a phone.
I'm trying to contact Public Mobile. Has anyone had any luck doing so?
I am so **bleep**ing frustrated with this provider. And this is currently the last straw or I'll just move away. How can it be so hard for a paying customer to get support? How can it be this hard? I have to Google and search everywhere. No phone, no...
I accidently deleted my eSIM with public mobile. Is there a way for me to retrieve it and restore it again?
I recently ordered a Public Mobile SIM Card directly on the App through the 'Shop SIM Card' Section. It said it would take two business days to arrive when ordering it so I haven't yet received it since it's the weekend. I'm just wondering why i neve...
Hi everyone,i want to transfer my e-sim from one device to another. Can I do that, if so how?I can’t even submit a ticket, it says error
Hello ,I recently switched from a physical Sim card to an eSIM, and I thought it was done correctly, but for some reason I can’t receive phone calls, but I can make them . SMS messages seem to be working fine thou what do I do ?
Hi, so I have a pm sim card that is probably 2 yrs old that I tried to use then but bell wouldn't unlock my phone so I never switched. So I finally got a new phone and it says the SIM is already in use when I try to activate it, I tried the esim but ...
Edited by ShawnC13: REMOVED QR just so no one else can scan. If activation failed not sure if it was still an open E-sim
I contacted Virgin Mobile to port my Public prepaid number over to them. I received no text from Public asking for my approval, and the port has not happened yet. In addition, I have tried four different browsers but all of them throw a 404 error whe...
I cant call a certain number. And only this number for some reason. I can text it. And I know others can call it. When I call I get a robot voice saying 5b1 you have reached a number that is not equipped for incoming service
Hi, has anyone started receiving text message reminders again for upcoming payments due on a certain date? I received a text message from Public Mobile saying:“Public Mobile here. Your payment is due on Aug 15 & there are insufficient funds in your a...
How do I port back to Public mobile from Rogers
Hello I'm trying to activate my phone and I am getting the error"7b1 your phone is not activated on the network"I have done the followingReset my phoneReset the network settingsTurned the Wi-Fi on and offThe phone registers its on Public Mobile but i...
Hi,I transferred the SIM card (same phone number) from my old iPhone to my new iPhone around 2 weeks ago. I think it's because I didn't reply to the confirmation message in time and now I can't receive any message or calls on the new phone. Could any...
Suggest service ticket initiation from account self serve page. That would save time and efforts for the subscriber.
How do I check my data usage? Many thanks Champa
Hi,I received my new simCARD but cant login to my account. Keep saying that code is wrong....25 times code was resent, still wrong code. What is going on?
I'm planning to go on vacation to UNITED KINGDOM and I have Samsung Galaxy S9 phone. I have been advised that an app called 'Airalo' or 'Normad' is good with regard to esim. Has anyone of you used one of these apps on the Andrroid phone S9? Many than...
Hi there:I am travelling to Europe in September and would like to use my phone with an Orange SIM card. Can I switch SIM cards without losing the PM rewards I have now? I do not want to cancel my PM service. I just want to use my iPhone for a couple ...
Is this plan for Quebec residents only? Or do they just pay $5 less? I asked for clarification for a referral of mine and I'm wondering if I just got the wrong end of the stick? According to the CSA I have.....? Not a big deal I just want to confirm....
| User | Bravos Count |
|---|---|
| 283 | |
| 234 | |
| 219 | |
| 183 | |
| 130 | |
| 111 | |
| 85 | |
| 46 |
