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JohnE23

Shame on me for not noticing this earlier. Three months ago my plan changed from the $35 3G 3Gb with 2Gb Bonus plan to the $45 for 20 GB at 4G Speed with points plan. I did not authorize this. This phone is very lightly used so I don't need a big pla...

JohnE23 · 08-05-2022

Hello All, A month ago I signed on to the $35 3G Plan. This was set up that you received 2.5Gb of data and an additional 0.5Gb if you went on auto-pay. There was also 2Gb Bonus data a month added as long as the account was active. Needless to say, a ...

JohnE23 · 07-09-2022

Do I need to activate the SIM before I sign up? I am porting from Freedom Mobile and the instructions say to leave the old SIM in until I receive a text from my old provider. So do I activate, remove the sim, port?

JohnE23

Well, that's unhelpful and smarmy. In checking my texts there was no offer made to respond to. Perhaps in the future you would consider sharing useful advice instead of sarcasm. Just a thought.

JohnE23

Hi Halimacs! Thank you for the quick response. I am sure I didn't, but a mistake could always happen. I thought about changing the plan back, but is there the option to go back to bill credits? I don't want these points. Thank you again for your help...

JohnE23 · 07-09-2022

Thank you RossN and Softech for the quick responses!  Much appreciated!

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Plan Switched Without My Permission

$35 3G Plan

Porting Question

Re: Plan Switched Without My Permission

Re: Plan Switched Without My Permission

Re: Porting Question