phone number is expired

[Rose1959]

my phone is expired  i want to topup my voucher but *611 not working i need help for topup my voucher

[pmbc]

@Rose1959 are your able to login to your account to redeem the coffee l voucher?

[softech]

@Rose1959 

 You said expired, was your account just suspended??  When was the last time you paid?  Over 120 days ago?   What was the exact message when yiu use *611?

Cam you still login to My Account??

[computergeek541]

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@Rose1959 wrote:

my phone is expired  i want to topup my voucher but *611 not working i need help for topup my voucher

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Voucher sometimes take a few hours to become valid. Please try again later in the day or try using your Self Serve account to apply the voucher.