Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I purchased US roaming but it never worked. How do I get my money back?
So joined daughter up in the 30GB $40 plan decided check her usage and poke around in the point rewards as my account old legacy one and noticed this I have refreshed page tried incognito uninstall app re install it and no matter what it still says $...
Can I use the SIM card in my iPhone 7 in the latest version of the iPhone SE.thankspat
Hi everyone, I wanted to change to a different plan. I put the new plan in my cart last night but didn't pay for it. And I noticed that my plan was renewed automatically early this morning with the old plan. Is there any way to switch to a new plan a...
Does PM support wifi calling on an iPhone? Don’t see the option for it.
My wife was with Public Mobile til August 28. She paid $36.75 on August 22 and used services til August 28. On September 11 she was charged an additional $26.75. Was this supposed to be the refund. Please explain. Thanks
How will I get more points/rewards
I am trying to set up an account for someone else and everytime I enter the verification code sent to email I get and invalid code notification.Also purchased a sim card and data plan and when prompted to continue activation it tries making me sign i...
I have a referral here who signed up, put all the information in she needed, then it sent the 6 2FA to her email, put in the 6 and then says let's continue signing up. She clicks on it and it goes back to log in. It's just been a vicious cycle over a...
HiHow can use my rewards to monthly payment. Can you help me to pay from my reward Thanks
Hello there,I am writing to ask whether I am still being charged for a plan subscription even though it has not been activated. I am a new customer, just created an account, purchased a plan, and have not finished the account setup yet (not even sele...
What time zone does data usage show up on phonewhy am I being charged data usage when phone is on wifi
I am currently on the $39 4G plan. I want to switch to the $40 5G promotional plan but do not see it and would like to switch to it. Is anyone else having this problem?
@CS_Agent Hi, i have a physical sim card and active subscription but wants to transfer to esim be activated instead on my other phone.
Is public mobile ever going to be able to be used on apple watch?
Can moderator message me
Purchased 15 day us roaming package and can't make or recieve calls....data is fine Anyone help
I have seen new plans offered (30 G for $40 ant 5G) and want to switch. But when I go to my account all I see are two options, both are at 3 G and less data. Can I not switch?
I transferred my number from freedom to public mobile (both are esims only) but my freedom is telling that public mobile has to re initiate transfer process manually as port process failed. how i have to recahout to public agents?
For the 3-month 4G subscription plan for $34/month, it seems like we need to pay $102 up front for 3 months service. I have monthly discount on pre-authorized payment, referral and anniversary. Do you know if those monthly discount will be given to m...
Why can't I get the $40/mth 30gb 5g subscription plan in my account? It only shows the $45/mth 40gb 5g and up? Please help. I'm currently subscribed on the $39/mth 20gb 4g plan. Thank you.
Is visual voicemail coming to all Public Mobile customers?https://www.iphoneincanada.ca/2023/09/18/apple-live-voicemail-public-mobile/
As a consumer, we see offerings like, $25 for 1GB at 3Mbps speed, then $39 for 20GB at 100Mbps, then $45 for 40GB at 250Mbps... how come the gap is soo extreme between low tier service and high end with absolutely no middle? Would there be a service...
Hi,i forgot to activate call forwarding before traveling abroad. Is there a way to activate it remotely when the sim card is not working outside Canada? thank you.
Hi I want to update our credit card number , always “ saying try again later “ . I am very confused, please help to login in and change it immediately, many thanksWarm regards ,
Account created prior to EverSafe. Now, Can't login; Can't re-subscribe. I'm in a never ending password re-set loop. PLEASE help me login to my account. thank you.
User Locked Out after password reset and confirmation to enter gives me the User Locked Out error
I subscribed to a plan with Public Mobile and also purchased a physical SIM card on September 7th. However, it has been quite some time, and I have yet to receive the SIM card (also,I don't know where to track the shipping progress.) Is there a recom...
Hi, I have an US iPhone 11 with an international physical SIM. If I get a PM eSIM will the physical SIM still work for making/receiving calls? Would like to have both numbers working at the same time. Like a dual SIM phone.
Can I suspend my A/c during the period I am out of country for five months. My phno is 1-###-###-####
