03-15-2024 02:04 PM - last edited on 03-16-2024 01:54 AM by computergeek541
As a long time customer of PM, I have a few non-expiring data-ons I received as Promos. If I exceed my monthly data amount, will these older, non-expiring data add-ons be used first before any of the recently added 240GB loyalty bonus that does expire in 150 days is used?
03-15-2024 02:13 PM - edited 03-15-2024 02:19 PM
Expiring data gifts are going to be used first as this question was asked previously. You can take a screenshot of your data usage on your account while away from wifi to confirm this.
03-15-2024 02:13 PM
hi @JoeCanadian
CS agent answered me earlier saying once the regular data are used , the special bonus will be used before other add-on from before (those without expiry)
03-15-2024 02:12 PM
According to Public mobile, the 240 GB (expiring ) data add on will be used before any non expiring data add on. One customer verified that this also happened with his/her account. Bonus data add on (expiring) was used before the older non expirary ones.
03-15-2024 02:12 PM
First your plan allowance data is used
Second 'points' bonus data
Third purchased add-ons
Fourth holiday bonuses
03-15-2024 02:12 PM - edited 03-15-2024 02:13 PM
Add-one are used based on the whenever your current plan data is finished. The order of the add-on is based on expiry (the add-ons that expire will be used first).
03-15-2024 02:11 PM - edited 03-15-2024 02:11 PM
@JoeCanadian The expiring data add on will be used first then your non expiring data after that . Once your plan data bucket is used