Hot spot

[1413]

my mobile hot spot on my iphone 8 says to contact public mobile ? I have rebooted my phone, any solution?

[Jem2]

What worked? I am having the same problem. 

[1413]

That worked , thanks! 

[softech · Accepted solution]

@1413 reboot it once more and confirm mobile data works before enabling hotspot 

[1413]

No change, any other solution?

[softech]

@1413 

PM does not block the use of hotspot.  Please check your APN settings 

on Iphone:
 Check APN, go Settings -> Cellular -> Cellular Data Network -> PERSONAL HOTSPOT / APN -> sp.mb.com , and  Leave Username and Password blank.

[Handy1]

@1413  

submit ticket with support . using the chat bubble bottom right of screen 

If that doesn’t work you can always send private message to support .

send  a  private message   To CS_Agents

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437