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Resolved! unable to call out

just got set up. cant callout. says i dont have long distance. i am calling only local, my own house number.

wendyanderson by Great Neighbour / Super Voisin
  • 542 Views
  • 6 replies
  • 0 Bravos

Weak Signal

Hi, I recently moved to a new area, which is in Richmond Hill and just a 10 minute drive from my original house. However, I noticed that the signal at my new house is significantly worse than where I used to live. Does anyone know why the signal is m...

weikaiyang by Great Neighbour / Super Voisin
  • 599 Views
  • 8 replies
  • 0 Bravos

Resolved! Friends Referral

Hi AllI bought a public mobile plan from Walmart and I was referred by a friend with a code to get referral reward but the guy did not put it as there was no option available for him to put the code Now plan is activated and I couldn't get the reward...

sshasan22 by Great Neighbour / Super Voisin
  • 626 Views
  • 3 replies
  • 0 Bravos

Is the change my plan feature not working?

I’m trying to change my plan on the site but there are no plans displaying to select. I’m logged in to my account, and select change my plan, and I get an “oh no something went wrong” notice.

Bullymum by Great Neighbour / Super Voisin
  • 423 Views
  • 7 replies
  • 0 Bravos

Resolved! $25 plan | April 1st, 2021

It's $25 and says you get 500MB (3G. 500MB more if you use autopay) and Unlimited Canada-wide minutes, Int’l Text & Picture Messaging. So I can only call people in Canada? Also, on Android or iOS you can send and recieve internationl texts and images...

No access to texting or calling/receiving calls

Dear Community, I started using Public Mobile since March 21st and ever since then it has been causing me issues. Just a week ago I was left without any phone or texting service for 5 days and now since yesterday the same thing has happened. I had to...

Tara5 by Good Citizen / Bon Citoyen
  • 678 Views
  • 7 replies
  • 0 Bravos

referral code

my referral code is not working

ddx3 by Great Neighbour / Super Voisin
  • 346 Views
  • 4 replies
  • 1 Bravos

Resolved! Activation date

Hello to all! I wanted to know if anyone can tell me where I can find my activation date on the public mobile site please?

Vanitaben0246 by Great Neighbour / Super Voisin
  • 902 Views
  • 15 replies
  • 1 Bravos

Resolved! after my 1GB data limit there is no 2G data

after my 1GB data limit there is no 2G data. its literally no data. my plan says unlimited data i.e. after the first 1GB at LTE, I would get unlimited data at 2G. there was no data at all, couldn't even send a whats app message or open google maps.

gnanabk by Great Neighbour / Super Voisin
  • 634 Views
  • 13 replies
  • 0 Bravos

Resolved! My phone service cannot work

Hi, I am a new user of public mobile. This is my second month. I made payment timely, But now , my phone neither dial number out nor receive any calls. Who can help me ?

xiaoliu2008 by Good Citizen / Bon Citoyen
  • 588 Views
  • 12 replies
  • 0 Bravos

Resolved! Data stopped working

Hi there, My data stops working on the last/first day of the month. According to my usage, I still have MB available but I can't access internet on my Iphone.Please help.

Jcandid by Great Neighbour / Super Voisin
  • 321 Views
  • 3 replies
  • 0 Bravos

Resolved! BUY THE SAME ADD-ON TWICE

Hi im now in the us and my calling add-on finished and i cant buy a new one why?

ISIYGRN1 by Good Citizen / Bon Citoyen
  • 630 Views
  • 18 replies
  • 0 Bravos

Resolved! I didn't receive my sim card

I have not received my SIM card. My order has been placed since February 8, 2021, can you tell me where my SIM is?

seydimoha by Great Neighbour / Super Voisin
  • 384 Views
  • 4 replies
  • 0 Bravos

Resolved! Adding data to Over Limit Plan

Hi All My Son used all of his data for the month and doesnt renew till the 7th of April i went and added $50 in Data by using my credit card to his account and still has no data Help!!!!! lol

JD4ME_99 by Great Neighbour / Super Voisin
  • 757 Views
  • 9 replies
  • 0 Bravos

Resolved! Did not receive the SIM

Hi Team,I have applied for online SIM on March 23, 2021 but still waiting for the SIM. I can not see or track the status. Is there a way to do that?

datagenx by Good Citizen / Bon Citoyen
  • 494 Views
  • 12 replies
  • 0 Bravos

Resolved! login has been disabled

I used my email address for a PublicMobile account a couple of years ago, but I let the service expire.I'd like to use PublicMobile again, using that same email address, but now when I try to login, I get message "login has been disabled". I don't ha...

t3rrymac by Great Neighbour / Super Voisin
  • 453 Views
  • 3 replies
  • 0 Bravos