payment cost

[nanckerb]

for over 2 years my plan was for $ 25 per month . then 2 months ago it was increased to $30 oer month with no warning. WHY? also all my reward points were eliminated . WHY? 

[Handy1]

@nanckerb  Yes back in may everyone was moved over to the new rewards points . No more $2 auto pay and  loyalty rewards . Instead now we get 5% back in points of plan spend and 10 points a year on anniversary friend refferals are still same value but at 1 point every 30 days for each friend . Once you have 15 points you can redeem $15 off your bill from the rewards portal in your account 

[TheSterlinger]

@nanckerb 

In May of this year Public Mobile changed their systems so that everyone on the old legacy rewards ($$) would be moved over to Public Points. With that change you no longer get discounts for autopay or loyalty.

https://www.publicmobile.ca/en/on/get-help/articles/public-points

[Chalupa_Batman]

Welcome to Public Mobile @nanckerb 

They removed all the loyalty rewards and switched you over to a less valued one. 

https://productioncommunity.publicmobile.ca/t5/Announcements/Upcoming-Changes-to-our-Old-Rewards-Pro...

This is old news and everyone was informed. A lot of people left, some stayed. Now you just need to figure out if PM is still right for you.