Does anyone know how to escalate a support ticket? Or how to actually call a support person? My phone line has not been working for 3 days and I cannot get anyone to help through the online system. This is part of an ongoing ticket that has been ope...
I have a roaming package Canada and USA. Data and texts work fine in the USA but calls instantly go to “call failed”. Incoming calls go directly to voicemail. iPhone SE running iOS 17+.any suggestions?support doesn’t seem to exist.
Can’t find my physical SIM card after travelling overseas. So bought an eSIM failed through the app for $5. Unfortunately activating the eSIM failed on my iPhone. Now I have no way to activate it or revert, or can’t see an option to try again. Wh...
I tried purchasing an eSIM through my account and this somehow reinstated my account. For anyone with this situation in future, it did seem to reactivate the services
I’ve been using public mobile for a long time, no issues. But I couldn’t make calls in the USA. They’ve been trying to fix that since Oct 1st. It just required them to enable VoLTE on my account. But while fixing that my service went to “SOS only”....
