Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I added international minutes mainly for Costa Rica. But international calls aren’t working anywhere. Any tips?
why does this only happen to some people? My wife's account has never got this message before and my account was suspended once and today I paid twice and now have a credit, it should never happen IMO
Phone calls go straight to voice mail instead of ringing ! Why ?
hello , I just ordered a new SIM card with a plan and I put the wrong address and I need to change it
Can I keep my phone number if I seitch my sim card?
*61*1(your area code)5814001*30# doesn't work.
Transferred my SIM card to newer iPhone and get sos only message
Hello, please someone help meI'm a Canadian, my dad visiting me here in Toronto, took public mobile esim with data and 10 digit phone number, he left for USA and now back in Canada. How do I retrieve or get data for him to use from public mobile.i t...
My grandson has a Public Mobile account that I pay for. He is no longer using the account. I want to close it. I do not have access to his password for the account in order to close the account. How do I stop future payments for his account.ckenc
Can you send me the number to call?
Please let me know how to cancel the second U.S..add on I bought by mistake..... I'd like a refund.
Received a swear to my ticket # question. I am to log into public community and reply via private message.
I keep getting an 8B1 error while trying to call a number in Denmark. The number is 011 45 xxxxxxxx.
The app is down and I can't activate my account after I just paid it said to go to the website to activate and when I go to the website it says to go to the app
From my credit card, September month payment was taken 3 times. Please refund it back to my account. My monthly payment was $37.33,including Taxes. Public mobile took 3 times of this payment. Please send me a email or text message after fixing the is...
Hello, everyone! As some of you may know, Apple released new version of its major operating system for iPhones, iOS 18. I’m not updating yet (iOS 17 was terrible at launch) but one of the main features is the adoption of RCS standard bring additional...
IF I get 2 phone numbers for the Dual SIMM in the one phone plan, is there any extra charges for getting and using a 2nd phone number within this one plan?. IF so, what are the charges?.
If 4G LTE is supported then is Public Mobile compatible with both of the 1) 'Samsung Galaxy A15 LTE, Android Smartphone' and the 2) 'Xiaomi Poco C65 Smartphone' ?.
I can't access my account due to a cancelled transfer process I tried to transfer my number. I received a msg to confirm the transfer and clicked Yes to confirm. then the transfer process was cancelled and I don't have access to my account any more
Good day everyone.I have a home phone subscription with Telus. I now want to switch to PM and have issues transferring/activating the home phone number.I was able to activate the SIM card, but then PM send me a 6-digit verification code, however I ca...
Hello,My e-sim is locked it requires my PUK, how do I get it, where do I find it?Thank you
I was referred by a friend to public where can I see it on my account
I referred a friend to public where can I see it on my account
Helping set up a friend's phone. Thought a e sim would work. And we paid for the subscription. We have now found out we need a physical one. How do we cancel and restart the process?
I was walking home today and noticed my phone said SOS only when in the morning my plan was working fine and now it’s asking for a SM-DP and activation code and confirmation code how do I get these and get my plan back working I just paid my bill tod...
just transferred my Rogers home phone number to my new public account and I'm unable to log into my public account public is sending eversafe code by text to my home phone, home phone does not accept text messages.
