Number transfer issues

[Dan70]

Good day everyone.

I have a home phone subscription with Telus. I now want to switch to PM and have issues transferring/activating the home phone number.

I was able to activate the SIM card, but then PM send me a 6-digit verification code, however I can not see any SMS messages on the home phone. 

I contacted Telus and they released the number from their end, now PM needs to manually transfer the number. I can't get a hold of anybody... Does anybody have experience with home phone transfers to mobile?

Appreciate any type of advise!

Thanks

[HALIMACS]

@Dan70 

You've done everything correctly.

It's just a matter of waiting up to three business days for this port to occur from a landline to a mobile service provider

[hairbag1]

@Dan70 

use this link to message Customer Support...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Give them as much account info as you can, ie: phone number, name of acct, Pm pin #...etc..