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TOOK MONTHLY PAYMENT 3 TIMES FOR THE MONTH OF SEPTEMBER

Tinky1
Great Neighbour / Super Voisin

From my credit card, September month payment was taken 3 times. Please refund it back to my account. My monthly payment was $37.33,including Taxes. Public mobile took 3 times of this payment. Please send me a email or text message after fixing the issue.

2 REPLIES 2

eddieO
Town Hero / Héro de la Ville

@Tinky1, to confirm, are all 3 charge amounts the exact same? What are the charge dates? And do you only have one account from PM?

Phil_Adelphus
Mayor / Maire

@Tinky1  You need to contact customer service, either open a ticket at the chat icon bottom right of this page or, if that doesn't work, send support a private message using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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