Resolved! data usage
I have been using my phone for talking only but data time is getting used every day, anywhere from 2 to 42 megs per day. Where are my megs going?
I have been using my phone for talking only but data time is getting used every day, anywhere from 2 to 42 megs per day. Where are my megs going?
I am trying to activate my iPhone SE with PM however when inputting the PM sim card the iPhone locks to a screen that reads 'SIM Not Supported'. Per similar posts in the PM Community on this, I contacted Bell (previous carrier) to have them unlock th...
Hi,If I accidentally activated one add-on instead of another one by mistake as all these are closely packed in the site structure, how can I transfer them?For example, if I activated a Phillipines calling add-on instead of an Indian one, how can I ca...
Hello,Is there any way that I can keep my current number after canceling the service temporarily? Due to work, I might need to stay overseas temporarily for about 7-8 months starting this winter and will likely come back here sometime next spring or ...
My son lost phone has a new one and new sin card but want to use same number and forgot some passwords why is it so hard to help with this
Hi there, I purchased a US roaming add-on of unlimited Canada talk + text + 250 MB of data for US roaming for 10 days (it expired today) and I'd like to repurchase. However, there is no option to repurchase that same adds on, along with each of the c...
Hi everyoneI transferred from PM to KODO but before that I had payed 39$ for changing plan which I have never use that plan because I went to new Kodo, my question is : How can I get it back?Thanks for your quick reply
Hi I was wondering if I can cancel a plan without having an account and also not having access to the sim card? I actually bought this plan for a friend visiting from another country, he went back to his country and took the sim card. we didn't make ...
I am moving to a new house (in Sooke BC, Canada) inside the coverage area but the signal tries to connect through US towers and will not let me place the call/txt. It does not seem reasonable to have to pay for US roaming when I am in Canada calling ...
It is only worth it for me if I get the promotion but it will end before the SIM arrives, is this really how the promos work?
with US roaming for ten days am I able to make calls within the USA or only to Canada?
Hi, we upgraded a plan yesterday and added $50 to our account, but our minutes are still at zero. This is problematic, especially if our calls are urgent. Any ideas? Thanks, AB
My phone isnt making calls or receiving calls
disregard
Hi, I have a $25.00 plan, this doesn't include US calls, and I need to participate in a US call on Aug 31st. I am not sure which add on to choose. Would it be the $8.00 US talk only selection?
Hello, I put my fathers SIM card into a new phone and now it's giving me this error: Error: ER05 "Invalid SIM card"Important NoticeYour SIM card needs to be updated for Wi-Fi calling service compatibility. The device is unlocked, it's the LG Stylo 4 ...
My service has been terrible the past 2 months. Barely have service out on the road. Can anyone tell me whats going on? T.
I'm a new PM customer and didn't find this info posted when I was looking for help enabling the data on my iphone. Here is the website I used to download an APN profile:Change your APN without breaking your iPhone (unlockit.co.nz)This website enables...
Hi all, Since last evening, I noticed my call service no longer works (both incoming and receiving). When I tried to make a call, it keeps showing ‘Dialing’ and never shows up in the Call logs. When someone calls me, it goes straight to voicemail. Th...
I want to change my plan but keep getting an error message. I need to speak to an agent but how???
Hi, I can't receive calls/SMS on an OPPO phone. I have done all the things suggested by Public and Oppo websites in order to fix this (e.g. restart phone, check blocking/forwarding etc.) but it's not working. I can make calls and send SMS so seems to...
@MoreYummy With the new mandate from the federal government for minimum plan requirements for the $15 plan to have some included data and a $35 plan to have at least 3gb I wouldn't be surprised to see the regular plan data to be increased and some ti...