Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
IS THERE A TEMPORARY PLAN AVAILABLE WHILE I AM IN MEXICO FOR 5 DAYS
Hi there,I am unable to get past the log in page. It keeps asking me to "resume activation" or "return to log in". When I click resume activation, it gets me to an error page error code xxxx. If I return to log in - just loops me around to the sam...
HelloI activate a PM number BUT sms not working. What can I do????
Hi everyone,I am trying to transfer my number to Fizz. My PM subscription was for Mar 10 - Apr 9, so I was under the impression it would be active until end of day today. However, PM has put my services on hold because I turned auto-renew off, so Fiz...
My iPhone 13 and I registered for eSIM. And now I only get IMessages from my email. What do I do? I restarted and restarted the network. Keeps saying it is verifying my phone # when I try to change it
I'm trying to determine if my phone (a Samsung A32 5G) is volte-compatible; I don't see a choice for volte under mobile networks, but I do see 5G/LTE/WCDMA/GSM. I did successfully do the test of calling a local number with wifi turned off, seeing th...
Just moved to Canada and want to get a mobile subscription. Every time I enter all my details correct and try to pay by pressing the 'Proceed payment' button I get stuck on a page showing "Processing Payment" but nothing happens. I have used 3 differ...
Does anyone else have problems receiving images by text and not able to do group texting?
It’s keep saying SOS when I put my sim card in my phone like public mobile block my phone from accessing the service because when I put it in a Samsung it’s work fine and I know my phone it’s unlocked I bought it from apple it’s a iPhone 15 pro ma...
Received text that i got 30gb promotional data for 150 days, but this isn't reflected on the account, and I don't seem to have it. Why is this?
So I’ve switched to public and was able to get my number transferred, but my IMessage on my iPhone 15 will not activate with my number. Not sure how to fix it
I was under the impression that when something ends on a certain day, it ended at 11:59 PM that day. Not the morning of the day.All these plans at Public Mobile had an expiration of April 9th, which is today, but does not April 9th today, and at 11:5...
I cant seem to reach the customer service they are very slow to respond help, trying to subscribe since yesterday
My account expired. Old card does not work trying to register new working card. System says cannot process at this time please try again later. Not good because need this phone for work. uhg. Please help.
I ported my number from Virgin Mobile last Thursday. Everything is good except l can't send or receive texts. I have submitted several tickets and PM's during this time. None of which have been responded to. This is beyond ridiculous. Can someone ...
Wanted to switch over to PM, was in the process of it yesterday, got busy and figured I'd have time to finish it off today. At time of writing, it is 10:47AM local time and PM is giving me the middle finger, Error code XXX on resuming activation and...
I can call using my cell phone, but I can not receive or send texts. After 5 Days I port my number to Public Mobile. Because of this, I can not receive my access code for conformation to access my account through text. Can any one help?
My service is disconnected. Whom to connect ?
Hi all, $26 4GB (new activation only!!) other:$15 - 250Mb$25 - 1GB$29 10GB$35 50GB$40 - 75GB$55 - 100GBI think they don't offer any Canada-US plan at the moment, which I think it is weird. I think they direction is they will have that as a ongoing...
when I signed up I wanted to transfer over a number , so I did that. What I didn’t know, was that the number had to be active with no owing balance, but that number I wanted to transfer was in the hole 40 bucks, so when I was activating my eSIM, ever...
Hi thereI Got an esim card and installed. Ported my existing phone #. Had to go into settings to pick the eSIM card under settings > Cellular so the old one was no longer chosen.But my FaceTime and iMessages won’t verify my phone # and now when I cal...
I'd like to speak with a public mobile representative about switching providers and setting up my new phone.
Can I use a 4G telephone if I subscribe to a 5G plan?
Hi.i am trying to see if I could change my plan to one of only for new subscriber only plan.I have been with PM for few years now, and wonder if it was possible to downgrade? in price, but upgrade for plan.I am currently on $25 with 1GB, but I see th...
FaceTime my iPhone s defaults to ft since porting to PM, lengthy extra steps just to use mobile calling now. any suggestions
just setup my wife phone and ported her number over from bell, the calls come in and out at her old number by send can not send or get SMS text
Good morning. I signed up with Public Mobile yesterday, and everything was working well last night. However, this morning, nothing is working. I am getting the A1 forbidden message. I cannot log into my account. I need to change my credit card inform...
Just ported over from bell Sunday morning. Using iPhone 13, calls are fine Texts are not coming in or going out. Seem to be sending sometimes on old account with bell SIM card still inserted. i've restarted with and without sim card, restarted with t...
Hi all,Can anyone else access both promos $39 and $50? It's still advertised publicly.I started the process yesterday but slept off at the point of payment. Woke up early this morning at 6am EST April 9 to complete it and the page keeps showing error...
For at least the last 4 days, people have been trying to call me without success. I do not see any missed calls nor voicemail left.If I try to call them, and then hang up, they can then call me back without any problems.Phone model is a Pixel 7.
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