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Resolved! security question.

I have forgotten the answer to my security question   

3984 by • Great Neighbour / Super Voisin
  • 132 Views
  • 2 replies
  • 0 Bravos

Resolved! Is Public Points worth it?

Hello, I recently noticed that Public Mobile has added a new Public Points system, which would replace the current rewards system I'm using (I'm supposed to be getting $3 off of my plan every month currently). I read up on this new Public Points syst...

Qman by • Good Citizen / Bon Citoyen
  • 2310 Views
  • 13 replies
  • 1 Bravos

Resolved! Not getting my rewards

Hello, I recently noticed that I'm now getting charged the full 15 dollars per month for my phone plan rather than the 12 I was paying before (it says I have $2 off for autopay and $1 off for loyalty). I'm curious as to why I'm being charged the full...

Qman by • Good Citizen / Bon Citoyen
  • 289 Views
  • 8 replies
  • 1 Bravos

Resolved! PLAN DETAILS

Hello , Is plan details available to respective subscriber ? or respective subscriber login page. Please advise. Thanks,

sanjay472 by • Great Neighbour / Super Voisin
  • 201 Views
  • 6 replies
  • 0 Bravos

Resolved! promo code

I registered yesterday, but I forgot to put a promo code to get the discount. how can I redeem it please?

Rsahmani by • Great Neighbour / Super Voisin
  • 222 Views
  • 5 replies
  • 0 Bravos

Resolved! Temporary change of Package

I have just come to Florida for 3 mos & found there is no land line phone where I am staying. Can I get some kind of package on my cell phone that will let me use my phone here in Florida (which of course I will hardly use) and also allow me to call ...

charlgarr by • Good Citizen / Bon Citoyen
  • 347 Views
  • 19 replies
  • 0 Bravos

Resolved! Help

Trying to get possible fraud lock removed from my account so I can register a different credit card and pay my bill before my account is deactivated

newfleigh by • Great Neighbour / Super Voisin
  • 553 Views
  • 17 replies
  • 0 Bravos

Resolved! Phone compatibility.

I have a question. I am about to purchase a new phone and am looking at the Motorola One 5G. Will it work with on PM? I can't find this exact one on the compatibility list. 1 Comment Like Comment Share

chevyhouse by • Great Neighbour / Super Voisin
  • 118 Views
  • 2 replies
  • 0 Bravos

Resolved! Plans

What happened to the 15 dollars plan that had $2 off with auto pay

only1utd by • Good Citizen / Bon Citoyen
  • 457 Views
  • 18 replies
  • 0 Bravos

Resolved! teenage account

Hello, can teenage open an account online, 17 yrs old? Thanks.

gyw by • Great Citizen / Super Citoyen
  • 241 Views
  • 7 replies
  • 0 Bravos

Resolved! about my experience

I must write down my experience here!Public Mobile charged me over 2000 last year! The reason was they automatically charged me a 1GB add-on each month for $11, and several times, some months, they charged me over 200 dollars for the data add-on; if ...

Resolved! Payment

I need to talk to someone about over payment on my mom’s account. My name is my number is please call me back ASAP.

Mars12 by • Great Neighbour / Super Voisin
  • 146 Views
  • 5 replies
  • 0 Bravos

Resolved! Moto one vision XT1970-2

Hello, my friend wants to switch to PM with MOTO ONE VISION, but only model XT1970-1 & 3 on phone list. Is XT1970-2 also compatible with PM? Thanks.

gyw by • Great Citizen / Super Citoyen
  • 138 Views
  • 4 replies
  • 0 Bravos

Resolved! Can't Receive Calls

Hi, I joined Public Mobile last night (12 hours ago), and activated a new account (brought my old # with me). Followed all the directions and I can only make outgoing calls. When someone calls me it goes straight to voicemail. I tried restarting my i...

Juliepl by • Good Citizen / Bon Citoyen
  • 511 Views
  • 19 replies
  • 0 Bravos

My iPhone 12 can't use date

My iPhone 12 can't use data since last week. It's active and not owing the fees. I don't know why. Need some one to help me.

Jopoii5566 by • Great Neighbour / Super Voisin
  • 154 Views
  • 7 replies
  • 0 Bravos

Resolved! activation

I have tried to activate a sim card and an error code came up. And I was charged 28.00 twice. I do have a one phone activated so you owe me 28.00 for the second activation that did not work. My email is xxxxxxxxxxx, please answer, thank Edit by Dunkm...

sherry59 by • Great Neighbour / Super Voisin
  • 166 Views
  • 3 replies
  • 0 Bravos

Resolved! Problem with Changing plan

I have changed my plan in the past, but for some reason the page doesn't seem to be working. Anyone else experiencing this problem or know if this problem is being corrected? Thanks

andreabeaton by • Great Neighbour / Super Voisin
  • 195 Views
  • 6 replies
  • 0 Bravos

Resolved! Sim

I have registered my sim and selected a number, payment was successful. It's been over 12 hours and the sim is still not working, I have tried it in other devices and it still doesn't work. I've also put a friends functioning sim in my phone so I kno...

braedenpicard by • Great Neighbour / Super Voisin
  • 236 Views
  • 5 replies
  • 0 Bravos

Resolved! Plan is lowered

So i went to go pay my phone bill and i pay 70 for it and i went on and it said i have $1 and owing $9 im so confused about i have no problem with it but its so weird

Kas2 by • Great Neighbour / Super Voisin
  • 160 Views
  • 6 replies
  • 2 Bravos

Resolved! Issues renewing plan

Hi. I am having issues renewing my plan. I have topped up my account with $35. I thought it would renewal with my current plan and it didn't. I thought I had to confirm with the $35 and have just topped up another $35, now a total of $70. It's not re...

Yeeg89 by • Great Neighbour / Super Voisin
  • 402 Views
  • 13 replies
  • 0 Bravos

Data not working

Hi there, I am wondering why I am having troubles with data. It is not working. I tried all methods such as, restarting phone, taking SIM out and putting it back in, resetting network settings. It's possible that I am updated to IOS 15.4, but why wou...

rickersilken by • Good Citizen / Bon Citoyen
  • 955 Views
  • 68 replies
  • 0 Bravos

Resolved! Friend referral

I referred my brother with my code and he provided it when he registered as a new customer! There was no reward added to my bill last month and he didn’t receive the 10$ credit on his first bill! Can someone help me straight that up so I can have my ...

PhilDoucet by • Great Neighbour / Super Voisin
  • 189 Views
  • 6 replies
  • 0 Bravos

Resolved! Activation Error

Hi, I currently have two phones with Public Mobile and trying to set up a third on a new sim card. I want to port a landline phone number over from Rogers. I went through the activation steps and got an error message at the end. That was two days ago...

Jgrooves by • Great Neighbour / Super Voisin
  • 286 Views
  • 15 replies
  • 0 Bravos
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