Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Got a text saying my credit card expires before next payment, system won't let me renew card , what to do?Thanks
I went to Jamaica for 2 weeks my phone was locked by P.M. I have been back home 3 days my phone is still locked. I can't talk to anyone. This site keeps me going round and round back to square one. I'm so frustrated I'm seriously thinking of switchin...
I’m looking at adding an iWatch with its own # to my plan. For a child to use as a texting tool to communicate with me. I’m told this is possible with Telus plans, any chance this could be added to a Public plan??
I set my plan to auto change from my old plan to new plan of 39$ a month 20gb on July 1. I am getting no service at all even though my credit card payment is up to date and everything is checked. I need someone to help me fix this ASAP!! Thanks in ad...
@CS_Agent I created a new account yesterday, activated my esim, and approved the number transfer from my old provider. It’s been over 5 hours and I have no service still. The info I was provided before also said I would get a temporary number but I h...
Selected the wrong reward
I didn't see where to add my referral code for my girlfriends new number please help me @CS_Agent I want to add my referral code to her account.
I was given 500 minutes each year in the last two years. Today the minutes ceased but I am sure I had not yet started on the second 500. How do I check this?Thanks.
I accidentally got locked out of my eSIM and I need my PUK number from tech support.Thanks!
Hi,I have bought a new public mobile SIM,I want to activate it, however, I want to transfer my previous phone number on my new SIM.What should I do? ( Activate the new SIM with a new number, and then requesting for a transfer? Or anything else?)Best ...
Hi all,Please help, your time and answer are appreciated. I am transferring from my VOIP landline to PM, but during the process, the system requests a code that was sent to my landline number via (presumably) an SMS message which I don't have access ...
I activated an E-sim then deleted it because it wasnt activating. How do I get a new E-sim?
Hi,Payment keeps failing on my account when connecting a plan to a purchased SIM
My credit card was charged for the above amount by Public Mobile on May 21. Can you tell me what that was for?
Hi I forgot my email account that I made my phone for through public mobile. I tried sending forgot my email at the main screen but non of my email address are showing Public mobile on any of them.Since Public mobile does not have customer support im...
The usage info on the web is designed as a single page web app that is painful to use as it generate a lot of pages for being a single page web layout. I tried exporting/downloading usage file but that also contains a couple of pages usage instead a ...
The new account is active. Do I change my SIM card now?
Hi. I was administering two account numbers (2 telephone numbers) under two different email addresses. When I last logged in it made me create a new account. I thought that meant they would amalgamate my 2 numbers with public mobile under one account...
Hi ,I am public mobile client. Recently, I purchased a new sim card and subscribed a package for the new sim card.However, before I active the new sim card,I found my old sim card. So the new sim card no longer needed be active. In this case,how ca...
Mi kid lost their sim card. We have purchased a replacement, but in order to activate it we need to login into their account. In order to login, you need a working phone as you can only pick text or VM as 2FA method. Chat suuport also requires log...
I transferred all my services to public mobile and I ported my number over and I still can’t receive calls or text messages.
I redeemed my points for 3 GB Data Reward US Roaming-3GB Data (15 day) but it is not working at all. I don't what the problem is and I really need internet.
i have bought a sim card two weeks ago i still didnt reciceve in the mail. you supposed to link me with my email where and when to pick up it is fully paid with line. thank you
i want to change my cellphone number? Is there anyway i can change it?
My phone keeps saying SOS onlyive turned it off. when I go to log in it says no access. any input?thanks,Aims
I can't log in to my public account because it's sending a "login confirmation text" to my phone and Public has deactivated that number due to not having funds in my account, therefore I can't login..How do I log into my account and update the paymen...
Get an error message when trying to sign up a person for a new plan. Tried 2 different computers, 3 browsers, got the message. "WE ENCOUNTERED AN ERROR PROCESSING YOUR REQUEST" I got no help from chat.Anyone know whats going on here? Seems to be more...
| User | Bravos Count |
|---|---|
| 492 | |
| 461 | |
| 310 | |
| 269 | |
| 211 | |
| 180 | |
| 150 | |
| 147 |
