Can't get into my Public Mobile eversafe account

[Imnewhere]

Just switched over to Public. Everything seems to have worked except for getting into the app. It keeps trying to authenticate me by sending an sms but I never get the sms. I switched to code by email, I get the email but it doesn't accept the code, just blanks out like it's waiting for another code. 

[BKNS27]

@Imnewhere 

You probably got multiple 2FA code. Wait an hour and try again for the 2FA code so it  won’t be mixed with other codes.

[slusagm · Accepted solution]

there is no other way to get the 2FA code at this moment (you won't be able to get it via email until you complete this first time verification)

so, you need PM to help.  Since you cannot properly login, you won't be able to open the preferred Chatbot ticket.  So, you will need to message them here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage