Hi - I was advised by email on March 9/22 that my monthly fee will be
increased from 10$. to 13$. I currently enjoy monthly discounts of. $2
each for loyalty and autopay. monthly fee is therefore $6.78. My
question is will these two discounts continu...
Even when I have not turned on my data (I use it very rarely), it seems
that my data gets used up somehow? It's been like that since I first
started with Public (+1 year ago). I probably wouldn't have noticed
except that I will randomly get text mess...
Hi guys, I am leaving Canada in May so I'd like to ask you: How do I
cancel my pre-paid plan? Right now I have the auto-payment setting which
renews automatically on the 28 of each month. When and how should I
cancel it if I still want to use the pho...
Hello all.So I made a payment online, this is the first time I didn't
use a payment voucher and paid with my card. Public mobile just sent me
a text message saying my plan did not review. But on my account it says
my next payment is only due in April...
I have a altacel flip phone and have used email before but can't get
into it anymore. I tried removing it and setting it up but when it
starts to create it, it says unknown problem. Also when trying to use
internet it says that every site is unsafe. ...
I was told by my referral friend that once you signed up for credit card
Auto Pay that a $2.00 discount would be applied to your account thus
reducing your monthly payments. Is this an automatic discount as I
didn’t see any reference for it when tryi...
My phone number is 709-x-x.My daughter Mikaela x's is 709-x-x I am
currently paying for her phone. As she is now 'on her own' she will
start paying for it. She doesn't recall setting up an account so we
don't know where it is!!! Yeah I know. Anyway h...
Hi, I wanted to reactive the plan, the payment didn't go through,
showing below message, I tried three credit cards. Unable to Process
TransactionSorry, your credit card transaction was denied by your card
issuer, so this purchase could not be comple...
I just bought a new PM SIM card, went through the activation process,
picked a plan, paid, and put the card in my phone. That was yesterday
and my phone is still telling me "No Service". I can't send or receive
calls or texts. I have tried my friend'...
Hi, I purchased a Certified pre-owned phone last week, but after I am
using it, the sound was burry and turns very hot in a short period of
time. I wanted to create a return ticket online, but I wan not able to
do that. Please help me with that.Thank...
Hello, a mother setup autopay for her daughters Public Mobile account,
but now the mother doesn't want her credit card to be charged anymore.
The daughter will be moving out and may keep the public mobile account
xxxxxxxxxxxx but she will be paying f...
Hi all, I was purchasing an iPhone on this website and I couldn't
process the payment because the ZIP code didn't match the billing
address so I kept pressing on the "Complete order" button, hoping that
it works. It didn't but I lost my money doing t...
I bought a U.S. plan for $50 + 10 gb, thought it was good called
Tennessee and told them I will be there tomorrow, I’m broken down in
Virginia and my phone or data won’t work. I talked to Ana and it’s not
her problem and you can’t escalate this to an...
Hi there, I purchased a $15 plan for my daughter which is supposed to
have unlimited texting picture messaging and 250 MB of data. For some
reason her texting seems to be limited and no longer sends texts without
Wi-Fi, and her available data disappe...
Sim will not read in my unlocked phone, that IS compatible. I have my
old SIM card and I bought a new one, just in case mine got damaged
moving it. I would like to keep my same PUBLIC MOBILE number. Any help,
I have bought a pre own phone ten months again . this morning the screen
has a 3 line on one side up and down and phone is not working... I live
in Pembroke , Ontario I would like to found out how I can get this