Resolved! DATA limit for call has elapsed
Had to use my c phone extensively as the Bell had a collapsed line on my Land Line. Ran out of data to make calls and want to know if it will be can soon or can I just but a few more days?
Had to use my c phone extensively as the Bell had a collapsed line on my Land Line. Ran out of data to make calls and want to know if it will be can soon or can I just but a few more days?
I PURCHASED DATA BUT IT DOES NOT APPEAR IN MY LAPTOP ACCOUNT. THE PAYMENT FOR IT IS THERE.
Hi - I was advised by email on March 9/22 that my monthly fee will be increased from 10$. to 13$. I currently enjoy monthly discounts of. $2 each for loyalty and autopay. monthly fee is therefore $6.78. My question is will these two discounts continu...
Even when I have not turned on my data (I use it very rarely), it seems that my data gets used up somehow? It's been like that since I first started with Public (+1 year ago). I probably wouldn't have noticed except that I will randomly get text mess...
i just need to add data to my US roaming talk and text package.
I have switched my parents phones to public but their calls go directly to voicemail. please help. I have been looking for answers all day.
Hi My calls go directly to voicemail-Please help!
Hi guys, I am leaving Canada in May so I'd like to ask you: How do I cancel my pre-paid plan? Right now I have the auto-payment setting which renews automatically on the 28 of each month. When and how should I cancel it if I still want to use the pho...
Hello all.So I made a payment online, this is the first time I didn't use a payment voucher and paid with my card. Public mobile just sent me a text message saying my plan did not review. But on my account it says my next payment is only due in April...
I have a altacel flip phone and have used email before but can't get into it anymore. I tried removing it and setting it up but when it starts to create it, it says unknown problem. Also when trying to use internet it says that every site is unsafe. ...
I was told by my referral friend that once you signed up for credit card Auto Pay that a $2.00 discount would be applied to your account thus reducing your monthly payments. Is this an automatic discount as I didn’t see any reference for it when tryi...
My phone number is 709-x-x.My daughter Mikaela x's is 709-x-x I am currently paying for her phone. As she is now 'on her own' she will start paying for it. She doesn't recall setting up an account so we don't know where it is!!! Yeah I know. Anyway h...
Hi, I wanted to reactive the plan, the payment didn't go through, showing below message, I tried three credit cards. Unable to Process TransactionSorry, your credit card transaction was denied by your card issuer, so this purchase could not be comple...
I just bought a new PM SIM card, went through the activation process, picked a plan, paid, and put the card in my phone. That was yesterday and my phone is still telling me "No Service". I can't send or receive calls or texts. I have tried my friend'...
I am locked out of my self serve account and can not top up my phone . How do I create a ticket.
My credit card expired so I have made a manual payment. The credit is showing there but the account didnt activate
lost my phone but have new sim card what do Ido?
Bought 2 vouchers and niether has worked all day zzz rip my phone
HI All, Anyone using the iOS 15.4 final now? It is working on PM without any issue? It won't have any Data issue like Beta 1 and 2?
Hi, I purchased a Certified pre-owned phone last week, but after I am using it, the sound was burry and turns very hot in a short period of time. I wanted to create a return ticket online, but I wan not able to do that. Please help me with that.Thank...
Hello, a mother setup autopay for her daughters Public Mobile account, but now the mother doesn't want her credit card to be charged anymore. The daughter will be moving out and may keep the public mobile account xxxxxxxxxxxx but she will be paying f...
Hi all, I was purchasing an iPhone on this website and I couldn't process the payment because the ZIP code didn't match the billing address so I kept pressing on the "Complete order" button, hoping that it works. It didn't but I lost my money doing t...
How do I stop my Public Mobile Service as I am moving out of Country and want to cut off March 30th?
ZI was sent new Visa card . same Number different valid to date. Mobile Acct. was cancelled would like it re-instated with same cell number & same plan (total 23.52). Thx.
I bought a U.S. plan for $50 + 10 gb, thought it was good called Tennessee and told them I will be there tomorrow, I’m broken down in Virginia and my phone or data won’t work. I talked to Ana and it’s not her problem and you can’t escalate this to an...
Hi there, I purchased a $15 plan for my daughter which is supposed to have unlimited texting picture messaging and 250 MB of data. For some reason her texting seems to be limited and no longer sends texts without Wi-Fi, and her available data disappe...
hello ,i just purchased data add-ons i tried to airplane mode turn the phone i did try everything, i still have no internet connection
Sim will not read in my unlocked phone, that IS compatible. I have my old SIM card and I bought a new one, just in case mine got damaged moving it. I would like to keep my same PUBLIC MOBILE number. Any help, plzzzz
I have bought a pre own phone ten months again . this morning the screen has a 3 line on one side up and down and phone is not working... I live in Pembroke , Ontario I would like to found out how I can get this repaired.Thank-You