08-14-2024 05:09 PM
Hello!
I am trying to activate my account on the app and on the last step it says that I'm logged in from an unknown device and to confirm its you, enter the 6 digit code sent to **** *** *199
I have no idea what number that is or where it was sent to.
Any idea what I can do to bypass this?
08-14-2024 05:12 PM
you will need to engage support to have that sorted out. Please message them
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there