Hey everyone, I am travelling to Hawaii at the end of the month and
intended on getting the US add-on, however I am now reading that 3g
networks in the US have mostly been disabled. This is an issue for me as
I need to use my phone to receive calls o...
I just switched the public mobile and kept my number from Koodo. I’m
getting no service at all. No calling or data. It says SOS at the top
where my signal should be.
Hi, I changed the plan on my sons phone for the renewal on the 10th. My
account was charge for the change but it is still showing the old plan
on my dashboard? Is there a way to get this fixed? Thanks, Shawn
I changed my plan from the 1gb of data 3g plan to the 4gb of data 4g
plan now my internet doesn't work and and I don't receive calls or
messages and my outgoing texts don't work, I can make calls but the go
through as unknown number.
Cannot get incoming calls. Message is cannot accept calls at this time.
I've executed all the troubleshooting. I ported the number from Rogers 6
months ago so that cannot be the problem HELP!!
I just I just recently purchased a SIM card and put it in what I know is
a unlocked phone And create a new account. I can see the public mobile
networks when I try to select one I get an error message that says could
not connect. In the list I see 3 ...
There was post that said after received the order number, then can using
the order number to check at Canada Post. But my phone order was
delivered by UPS. So can't check at Canada Post. If it's sim card order,
may can check at Canada Post.
I switched over to that plan, and now my service is not working at
all... Only on wifi server... Been trying to fix solutions with
customers support and nothing
Hello:I purchased a pre-owned phone on August 29,2022 which I have
received But, unfortunately the SIM Card that I was suppose to receive
has not yet arrived. Thank you
Hi there, I don't know when it started. The public account I just
registered wants to send me a security code but I just can't receive it.
I can receive emails from the public community but the security code I
have tried many times but can't get it.
PM just updated the cost of my plan to $13. No extra benefits. For $2
more I can upgrade to the 15$ plan and get more but it says I lose my
current promotion. Does that mean I lose my existing rewards? If so why
should i lose them?
Hello. I've got a lot of problems with SIM card.1.Activating new sim I
found out that no one code (neither referral nor promo) weren't accepted
and my account was filled with out any discounts.2. New SIM card public
mobile was deformed (when I just o...
I just activated (transferred from Koodo) and chose the $25/month plan.
I used the promo code 12MONTHS2GB at activation and didn't receive any
errors. But as of now in my account, I see only the base amount of data
(1 GB). I don't see the 2 GB of bon...
I went on the site on Sept 11 and paid 20 + tax using my credit card.
Now I am deactivated. Apparently I should be paying 25 plus tax but that
is not the amount that was coming up on the site. I paid what it was
requesting. There is no record of this...
Hello, So my recent plan changed September 4th to the $55.00 plan and I
was charged for this plan. But when I go into self-serve it shows I
still have the old plan and on my next renewal will be charged for that
old plan? I think I need a moderator b...
Hey there, I've requested multiple password resets to cancel my plan and
can't get an email to reset my password and my saved password doesn't
work. Thanks
It said "you will lose out in your current promotions", but I wasn't
exactly sure what they meant. Does this mean my start date with PM has
started over completely? Also it seems I don't get the autopay discount
anymore.
