4 weeks ago
Have the $35 per month plan that gives me 60GB in Can, US, Mexico. Got to Chicago yesterday and don’t have data. Call and text works though.
4 weeks ago
It sounds like you don’t have Data Roaming toggled on. When you turn Roaming on, just leave it on even when you’re back in Canada. You never have to worry about extra charges because your Public Mobile plan is prepaid.
4 weeks ago
just for reference...what make / model is your cellphone ?
4 weeks ago
Make sure Mobile Roaming data is enabled
try changing the network mode to 4G or LTE
Also, manually change and try all 3 US roaming networks, T-Mobile/AT&T/Verizon
4 weeks ago
another suggestion is to go in to your cellphone settings to make sure that Roaming Data is enabled.
4 weeks ago
Maybe try a simple reboot of your phone (if not tried already). Then a network reset of your phone (note: this will erase any saved wifi passwords).